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Limited Warranty
Ninety (90) Days Free Labor | One (1) Year Product Exchange
WHO IS COVERED?
You must have proof of purchase to receive warranty service. A sales receipt or other document showing that you
purchased the TiVo BOLT VOX or TiVo BOLT OTA is considered proof of purchase.
WHAT IS COVERED?
The BOLT VOX or BOLT OTA is manufactured from parts and components that are new or equivalent to new in
accordance with industry-standard practices. TiVo warrants that the BOLT VOX or BOLT OTA will be free from defects in
materials and workmanship during the limited warranty period described herein. The limited warranty coverage begins the
day you purchase your BOLT VOX or BOLT OTA, as further described in the following text.
For ninety (90) days from the purchase date, your BOLT VOX or BOLT OTA will be replaced with a repaired, renewed or
comparable product (whichever is deemed appropriate by TiVo) if your BOLT VOX or BOLT OTA becomes defective or
inoperative. This exchange is done without charge to you for parts and labor (except applicable taxes, if any). For exchanges
permitted during this initial ninety (90)-day period, you will be responsible for the payment of all shipping costs.
From ninety-one (91) days to one (1) year after the purchase date, your BOLT VOX or BOLT OTA will be replaced with a
repaired, renewed, or comparable product (whichever is deemed appropriate by TiVo) if your BOLT VOX or BOLT OTA
becomes defective or inoperative. During this period, however, you will be responsible for the payment of all labor and
shipping costs.
If (for any reason) you desire to exchange your BOLT VOX or BOLT OTA more than one (1) year after the purchase date,
then you will be responsible for the payment of (i) the replacement product, (ii) all labor costs, and (iii) all shipping costs.
To obtain your costs for any type of permissible exchange of your BOLT VOX or BOLT OTA, please contact TiVo Customer
Support at (877) 367-8486.
Exchanging your BOLT VOX or BOLT OTA for a replacement product does not restart or extend any of the above-set
forth time periods, which continue to be calculated from the purchase date of your original BOLT VOX or BOLT OTA.
Therefore, when the warranty on your original BOLT VOX or BOLT OTA expires, the warranty on the replacement
product similarly expires on that same date.
YOUR WARRANTY DOES NOT COVER…
• Labor charges for installation or setup of the BOLT VOX or BOLT OTA.
• Any taxes imposed on TiVo for units replaced or repaired under this warranty.
• Installation, performance of, or repair of: audio/video cabling, telephone line, or accessory attachments used with the
BOLT VOX or BOLT OTA.
• Replacement of the BOLT VOX or BOLT OTA because of misuse, accident, lightning damage, unauthorized repair, or
other cause not within the control of TiVo. Please note that removing the cover of the BOLT VOX or BOLT OTA for any
reason voids the warranty.
• Reception transmission problems caused by signal conditions, telephone line, or cable or antenna systems outside the unit.
• Damages to, or viruses that may infect, the BOLT VOX or BOLT OTA or other devices arising from the use of
unauthorized third-party devices in connection with the BOLT VOX or BOLT OTA.