PN 365-095-32809 x.1
SURFboard SBG10 Wi-Fi Cable Modem User Guide
Copyright 2018, ARRIS Enterprises, LLC. All rights reserved
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10
Chapter 2
Getting started
Welcome to the next generation of ultra high-speed ARRIS SURFboard® DOCSIS®3.0 Wi-Fi
cable modems. The SURFboard SBG10 is a combination DOCSIS 3.0 cable modem and two-
port Ethernet router with Wi-Fi. It uses DOCSIS 3.0 technology to provide ultra high-speed
Internet access on your home or small business network. Using the connection capabilities of
your SBG10 Wi-Fi cable modem, you can connect your computer and other network-enabled
devices via the two Ethernet ports or the 2.4 GHz and 5 GHz Wi-Fi connections. Your SBG10
connects to the existing coaxial cable connection in your home.
This guide provides instructions for installing and configuring your SBG10, setting up secure
Wi-Fi network connections, and managing your SBG10 and network configurations.
In the box
Before installing your SBG10, check that the following items are included in the box. If any
items are missing, please call ARRIS Technical Support at
1-877-466-8646
for assistance.
Table 1.
SBG10 package contents
Item
Description
SBG10 Wi-Fi Cable
Modem
High-speed DOCSIS 3.0 cable modem, Wi-Fi access
point, and two-port Ethernet router
Power Adapter
Power cord for an electrical wall outlet connection
Software License &
Warranty Card
Contains safety and regulatory information,
software license, and warranty for the Wi-Fi cable
modem.
Support Information
Card
Provides contact information for obtaining technical
support assistance with any issues you may have
with your SURFboard device.
