Troubleshooting
The kettle and indicator light do not work.
· Make sure the kettle is connected to a functioning
electrical outlet.
· If the kettle is heated with no water, the internal safety
mechanism will automatically turn the kettle off.
The kettle will begin working again after the internal
temperature drops to a safe level. The kettle functions
properly when water is added.
The water keeps boiling and does not turn off.
· By design, when set to
Max
temp, the water kettle will
keep boiling water between 15-30 seconds in order to
sterilize the water. If after 45 seconds the kettle remains
on, manually turn the dial adjustable temperature
control dial to
Off
position, unplug and call Aroma
customer service.
There are mineral deposits on the
interior of the kettle.
· A certain amount of scale build-up is normal after
long periods of use and is caused by minerals
contained in hard water. The best way to prevent
mineral deposits is to always use distilled water in
the kettle.
· To remove deposits, try filling the kettle halfway with
water and adding a few slices of lemon, then boil.
If this does not work, please see
Mineral Deposits
page 9.
Heating too slow.
· Check if voltage selector switch is properly set.
Water Overflows during boiling.
· Unplug the cord and check the water level. Ensure
the level is below the
Max/0.6L
Line.
· If the problem persists,
please contact our
customer service
department toll-free
at
(800) 276-6286
or through email at
CustomerService@
AromaCo.com
.
· There is no need to keep
the lid closed for Auto-
shutoff to function, but
it's recommend to keep
the lid closed at all times
during operation.
7.
Note:
Note:
To Clean
1. Ensure the kettle is unplugged from an electrical source.
2. Wipe the exterior of the kettle with a damp cloth,
taking care to avoid the electrical components.
3. Clean the interior of the kettle with a soft sponge
and warm, soapy water. If your hand does not fit in
the lid opening, swish warm, soapy water around
inside the kettle with the lid closed.
4. Rinse any remaining soapy water from the kettle.
5. Drain.
