REECE PRODUCT QUALITY GUARANTEE
You have purchased a product from Reece Australia Pty Ltd
ABN 84 004 097 090 (“Reece”). This product is covered by a
5 year replacement product warranty and a 12 month warranty
over spare parts and labour.
5 YEAR PRODUCT WARRANTY
This warranty covers faults in the construction, material and
assembly of finished products. Products which are within 5
years from the date of purchase, found upon inspection by an
authorised Reece representative to be defective in construction,
material or assembly, will be repaired or exchanged with an
equivalent product free of charge. Replaced items become
Reece’s property.
ONE YEAR SPARE PARTS WARRANTY
Spare parts which are within 1 year from the date of purchase
found upon inspection by an authorised Reece representative
to be defective in construction, material or assembly will be
replaced free of charge. Replaced items become Reece’s
property.
AVAILABILITY OF REPLACEMENT PRODUCTS
AND SPARE PARTS
All replacement products and spare parts will be available for
collection without charge to the customer at the nearest Reece
branch to the customer’s location, or elsewhere as agreed
between the customer and Reece.
LABOUR
The labour for the replacement of products that are within one
year from the date of purchase found upon inspection by an
authorised Reece representative to be defective in construction,
material or assembly, and in relation to all spare parts to which
this warranty applies, will be supplied by Reece or the relevant
supplier using licensed plumbers engaged by Reece or the
relevant supplier
WARRANTY CONDITIONS
This warranty will apply only under all of the following
conditions:
• The item has been installed by a licensed plumber
• Failure is due to a fault in the manufacture of the product
• Proof of purchase (including the date of purchase) is
provided
• The installation of the product is in accordance with the
instructions provided
• The product has been installed in valid applications as
stated in accordance with the recommended use
This warranty does not cover products purchased as an
ex-display without being fully checked and tested for sale
by the manufacturer.
This warranty does not include faults caused by:
• Unsuitable or improper use
• Incorrect installation or installation not in accordance
with the instructions provided
• Installation or part installation by any person other than a
LICENSED PLUMBER who is suitably qualified to install the
product, or a Licensed Electrician where applicable.
• Normal wear and tear
• Inadequate or complete lack of maintenance
• Chemical, electrochemical or electrical influences
• Harsh detergents or abrasive cleaners used on
product finishes
EXCLUSIONS
To the fullest extent permitted by law, Reece excludes all liability
for damage or injury to any person, damage to any property,
and any indirect consequential or other loss or damage.
CLAIM PROCEDURE
For all warranty queries customers are to contact the branch
where the product was purchased. These details can be found
on your purchase invoice.
General contact details for Reece are as follows:
Reece Australia Pty Ltd
118 Burwood Hwy
Burwood VIC 3125
+61 3 9274 0000
The benefits given by this warranty are in addition to the other
rights and remedies that consumers may have under the
Australian Consumer Law and any other applicable laws.
Our goods come with guarantees that cannot be excluded
under the Australian Consumer Law. You are entitled to a
replacement or refund for a major failure and for compensation
for any other reasonably foreseeable loss or damage. You
are also entitled to have the goods repaired or replaced if the
goods fail to be of acceptable quality and the failure does not
amount to a major failure.
SHOWER-BACKREST-GRABRAIL-ARMITAGE-5
Don’t risk it, use a licensed plumber.
™
5
YEAR
Q
U
ALIT
Y GUARA
NT
EE