The Armcor Air Solutions Warranty Policy should be read in conjunction
with the Terms and Conditions of Sale. These are available on our website
armcor.com.au
Warranty
What The Warranty Policy Covers
The standard Armcor warranty policy is a parts only
warranty for a 12 month period. If any defect in your
Armcor equipment is caused by
FAULTY MATERIALS
within the warranty period, starting from the date of
original purchase it will be rectified or replaced without
cost.
Additional labour warranty is available and must be
purchased at the time of ordering in accordance with
the warranty policy.
What The Warranty Policy Does
Not Cover
•
Consequential damage.
•
Failure to start due to voltage conditions, blown fuses
or other damage cause by inadequate or interrupted
electricity supply.
•
Damage caused by accident, misapplication, abuse,
alteration, tampering or servicing by anyone other
than an authorized person.
•
Damage resulting from incorrect installation,
commissioning or use other than in accordance with
the installation and operating instructions issued by
Armcor Air Solutions.
•
Damaged caused by using equipment being located in
a corrosive atmosphere or by filter neglect.
•
Replacement of any worn drive belts if applicable.
•
Costs incurred for regular maintenance services.
•
The original service call costs in identifying a
warranty claim.
•
Freight and travel changes for work performed or
parts supplied outside of all capital cities in Australia.
•
Field wiring, refrigerant pipe run between units, the
condensation drainpipe or other accessories.
•
Any warranty work performed by Armcor Air
Solutions outside of Melbourne metro area will
require the installing contractor to provide free of
charge: Oxy/Acetylene Equipment, Dry Nitrogen,
Vacuum Pump, Refrigerant Gas, Reclaim Bottles,
Recovery Unit, and any other associated refrigerant
tools.
The Warranty Will Not Apply If;
•
Any appliance plate is altered or removed.
•
Armcor Air Solutions has not be notified within 48
hours of any fault occurring which may require
warranty work.
•
Any unauthorized modification has been made to the
equipment or any part has be substituted or replaced
with non-original items.
•
Regular service has not been carried out by an
appropriate.Armcor approved, licenced installer.
•
The unit is used other than for the heating and
cooling of air for human comfort – unless approved
by Armcor Air Solutions.
•
The system is installed in a mobile application (eg.
caravan, boat, crane).
How to Make a Warranty Claim
Complete a warranty form available on our website
armcor.com.au
and return the Armcor Warranty
Request Form to:
Contact us direct by phone on 1800 244 556 or email
10 XEM – External Mount Unit Installation and Operation Manual 2021
