Audio Resource Group, Inc. • 405 Main Ave W, Unit 4G • West Fargo, ND 58078 • ©2015 Audio Resource Group, Inc.
All Rights Reserved • www.argaudio.com
Page 11
Repairs and Returns
If you are experiencing difficulty with your system please review the Troubleshooting section of your manuals
and user guides for tips and techniques to correct your issues. If you continue to experience problems with your
equipment, please call Audio Resource Group, Inc. (ARG) toll-free Customer Service Assistance number at
(888) 468-4552.
If it is necessary to return your system for service, you must first be issued a Return Authorization Number
(RMA) by our Customer Service Technician prior to sending the system to ARG. All returns must be prepaid by
the sender (no freight collect shipments will be accepted). Make sure to clearly mark the RMA number on the
outside of the package and ship to:
Ship To:
Audio Resource Group, Inc.
Attn: Repair Department
405 Main Ave W Unit 3A
West Fargo, ND 58078
Out-of-Warranty Repairs:
We can service/repair most Out-of-Warranty products. These repairs will be charged in accordance with our Flat
Rate Repair Schedule. Please contact your sales representative or customer service for a repair quotation under
our Flat Rate Repair Schedule.
Repair Quotes:
In some cases, if your product is not listed on the Flat Rate Repair Schedule, we can provide you with a repair
price based on an individual repair cost estimate.
Warranty Repairs:
The ARG warranty period begins from date of purchase. Warranty is only available to the original end purchaser
of the product and cannot be transferred. We will, at our option, repair or replace any part or product found to be
defective in workmanship or material under normal use and condition. Warranty is void if damage occurred
because of deliberate or accidental physical damage, neglect, misuse or if the product has been repaired or
modified by anyone other than a factory authorized service technician. Warranty does not include normal wear
and tear on the product or any other physical damage unless the damage was the result of a manufacturing
defect.
Returns for Credit:
Items returned for credit, in “like new” condition (unopened, or original packaging intact), will be issued a full
credit (minus applicable shipping charges). Items returned for credit after 30 days are subject to a restocking
fee. We are unable to issue credit for any items after 90 days from the date of purchase. Additional fees or
partial credit may occur due to missing or damaged items.
Ship To:
Audio Resource Group, Inc.
405 Main Ave W Unit 3A
West Fargo, ND 58078
Phone: (888) 468-4552 Fax: (888) 373-4819
[email protected]
ARG Repairs and Return policies, programs, and pricing are subject to change without notice.
