Aquatic 23
Estate Air-Whirlpool Owner’s Manual & Installation Guide
TROUBLESHOOTING GUIDE
WARNING:
Always turn off power at the main electrical service panel when servicing your air-whirlpool.
SYMPTOMS
POSSIBLE PROBLEMS
SUGGESTED SOLUTIONS
Motor does not start
1) GFCI or circuit breaker in OFF position.
2) Fuses blown or thermal overload open.
3) Locked motor shaft.
4) Motor windings burned out.
5) Defective starting switch inside single-phase motor.
6) Disconnected or defective wiring.
7) Low voltage.
1) Reset GFCI.
2) Contact your electrician.
3) Contact Aquatic.
4) Contact Aquatic.
5) Contact Aquatic.
6) Check and reconnect if needed.
7) Contact your electrician.
Motor does not reach full speed
1) Low voltage.
2) Wiring too small.
1) Contact your electrician.
2) Contact your electrician.
Motor overheats (protector trips)
1) Low voltage.
2) Inadequate ventilation.
3) Wiring too small.
1) Contact your electrician.
2) Refer to installer/dealer.
3) Contact your electrician.
Pump delivers no water
1) Jets are closed.
2) Leakage of air into suction system.
3) Impeller clogged.
1) Open jets.
2) Check suction screen for clogs.
3) Clean and unplug.
Low pump capacity
1) Suction or discharge line partly plugged.
2) Pump running at reduced speed.
3) Impeller clogged.
1) Clean and unplug.
2) See “Motor does not reach full speed.”
3) Clean and unplug.
Noisy pump and motor
1) Worn motor bearings.
2) Pumps touching a stationary object.
3) Suction line partly plugged.
4) Pump not supported properly.
5) Low voltage.
1) Contact Aquatic.
2) Refer to installer/dealer.
3) Clean and unplug.
4) Contact Aquatic. (If you have a remote pump,
refer to installer/dealer.)
5) Contact electrician.
Leakage of water at shaft
1) Shaft seal requires replacement.
1) Contact Aquatic.
Leaking unions
1) O-ring missing or damaged.
2) Plumbing in a bind.
3) Loose unions.
1) Contact Aquatic.
2) Contact Aquatic.
3) Tighten unions.
Vibration noise
1) Tub or tub plumbing is touching tile/wall.
2) Pump is touching framing.
1) Refer to installer/dealer.
2) Refer to installer/dealer.
Air Bath system does not operate
1) No power to air blower.
2) Blower is not plugged in.
3) Control Panel connector to blower is
disconnected.
1) Reset circuit breakers and GFCI if tripped.
Check fuses and replace if bad.
2) Make sure plug is fully inserted into the outlet.
3) Check and reconnect if needed.
Blower turns off by itself or
before time elapses
1) Blower motor overheated and thermal protection
device deactivated motor (possibly low voltage).
2) GFCI tripped.
1) Check that blower has sufficient ventilation, and
that the intake to the blower is not blocked, clear
and allow motor to cool down. (Check service &
wire size.)
2) Refer to installer/dealer.
Circuit breaker trips repeatedly
1) Defective breaker.
2) Short circuit between bath and breaker box.
3) Other times are connected to the same circuit.
1) Change out breaker.
2) Refer to installer/dealer.
3) Refer to installer/dealer.
Blower does not manually shut off
1) Defective control panel.
2) Defective blower.
1) Refer to installer/dealer. Replace control panel.
2) Refer to installer/dealer. Replace blower.
Air blower does not function
properly while in the pulse or
wave modes
1) Speed of air setting is set too low.
1) Change the air speed setting to a mid-range
setting before switching to wave or pulse modes.
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