INSTALLATION AND OPERATING INSTRUCTIONS
7
G. Trouble Shooting
BEFORE YOU CALL FOR SERVICE PLEASE REVIEW THE TROUBLE SHOOTING TIPS FIRST.
Problem
Possible Causes
What To Do
No power.
Is the unit plugged into the wall socket?
Check connection to wall socket.
Not cooling.
Build up of dust maybe clogging fan grill.
Is the fan and compressor running?
Turn off unit and clean dust from fan grill.
Check connection to wall socket, if ok then call customer service
on 1300 764 325.
Water is leaking.
Loose hose connection.
Water pressure is too high.
Internal connection maybe have come loose.
Turn off water supply to unit and ensure all hose connections
are secure.
Check pressure limiting valve is installed and set to 100PSI.
Call customer service on 1300 764 325.
No water flow from
faucet.
Inlet and outlet hose connected incorrectly.
Filters are blocked.
Filtration shut off valve turned off.
Unit is freezing.
Ensure the outlet and inlet connections are installed correctly.
Replace filters on filtration system.
Turn on shut off valve to filter system.
Cooling pipe inside unit may have frozen.
Call customer service on 1300 764 325.
Bad taste from
faucet.
Unit is new.
Filters are old.
Contaminated water supply.
Flush water from the unit thoroughly for 10 mins to alleviant taste.
Change filters on filtration system.
Check with water supplier to ensure water has not been
contaminated.
Noise from fan
or unit.
Improper installation.
Damaged during freight.
Turn off unit and ensure the unit is on a solid level surface.
Call customer service on 1300 764 325.
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