CLEANING AND DISINFECTION OF
WATER STORAGE TANK
WARRANTY TERMS & CONDITIONS
TIPS FOR SAFETY AND MAINTENANCE OF
YOUR AQUAGUARD
®
Read attentively and understand the purifier and its functions, before use.
Installation and service has to be conducted by authorised person from Eureka Forbes Limited
only.
In case of any damage or incorrect functioning, immediately contact an authorised service centre
of Eureka Forbes Limited.
Water from waste water tube is not suitable for drinking. You can use that water for gardening or
to clean floors (For applicable models only).
Water storage tank must be periodically (at least once in every 30 days) cleaned using a
disinfectant (For applicable models only).
Drain the water if it hasn’t been used for over 48 hours.
Ensure that the flow restrictor is checked and replaced (if required), by the authorised service
technician during the mandatory service or in-service call (For applicable models only).
Ensure that the replacement of the consumable cartridges are done by a trained Eureka Forbes
technician.
Ensure that the filter cartridges and spares used during service/replacement, are genuine and
from Eureka Forbes Limited only.
The goods are warranted against defects arising from faulty
designs, workmanship and materials 12 months from the date of
installation or 15 months from the date of sale, whichever is earlier,
subject to the following’s conditions:
The Customer will notify the Company in writing promptly of any
defects noticed and give the Company or its authorised agent
adequate opportunity to inspect test and remedy them for which
the Customer will deposit the goods at its own expense, if so
required by the Company, with the Company's Office/Service
Centre along with the original invoice in the city where they are
sold
The Inspection and Test report of the Company's Office Service
Centre will be final and binding under the Warranty for determining
defects, repairs/alterations required or carried out or certifying
work of the goods thereafter
Aquaguard may require initial setting, post-installation, depending
on varying water conditions and power supply In case of any
service requirement, post-installation, please contact the
Company's Service Centre
The Company or its authorised agent will be entitled to retain any
defective part replaced under the Warranty
Not with standing anything to the contrary contained or implied by
this Warranty:
The Company's ability under this Warranty shall be limited to the
first sale of the goods by the Company to the Customer and will not
apply or extend to any Secondary sale of goods by the Customer
The Company's ability under this Warranty shall be limited only to
defects in the goods which occur under the conditions of normal
operation of the goods and their proper and prescribed use. The
Warranty does not cover or extend to defects which are
determined by the Company or is authorised agents as occurring
or resulting from or attributable to negligence, abuse, misuse,
faulty care, operation or maintenance or repairs, alterations to the
goods or any part thereof by others of the use of the goods on
electrical supply for which they are not designed or damage
caused by lightning or other electrical disturbances or interruptions
The Company's ability under this Warranty shall remain valid only
if the goods are duly installed by the Company or is authorised
Agency at the location specified in the Invoice and such installation
is undertaken by the Company or authorised agent or franchisee
Consumable items like the I-Filter, Chemi-block, UF cartridge and
Mineral Charge Cartridge that are subject to normal wear and tear
are not covered by this warranty
Reverse Osmosis Membrane warranty is for a period of 1 year (or)
6,000 litres (whichever is earlier) from the date of installation, on
the condition that the input water is as per the standard test
conditions* mentioned in the user manual. If the RO membrane
gets clogged within warranty period, it will be cleaned/
repaired/replaced free of charge as deemed fit by the company
authorised service person/centre after inspection (applicable for
RO models only)
The Customer will have no claim against the Company, its
employees and its authorised agents or franchisees under or
pursuant to this Warranty in respect of death or injury to the
Customer or any other person or loss or damage to any property
caused by or due to equipment failure, breakdown or accident, fire
or operation or utilization of the goods otherwise than in
accordance with the User Guide or by or due to any other cause or
circumstances beyond the control of the Company
The Company's liability, under this Warranty, shall in no event and
under no circumstances exceed the price paid by the Customer to
the Company for the goods stated in the Invoice. General For
purpose of this Warranty, the following expressions shall have the
following meanings respectively;
The Goods' shall mean the goods described in the Order Form
‘The Customer’ shall mean the original purchaser of the Goods
from the Company
The Company shall mean EUREKA FORBES LIMITED
‘General Terms and Conditions’ shall mean the terms and
conditions agreed upon by the Customer and the Company printed
on the Order Form
‘Invoice' shall mean the invoice issued by the Company to
theCustomer describing the goods and indicating, Inter alia, the
total purchase price thereof and name of the Customer
User Guide shall mean the instructions for installation, use and
maintenance contained in the leaflet supplied by the Company
The Customer may be offered a yearly Service Contract at the
prevailing Company rates and terms
In case the Customer does not wish to enter the Service Contract,
he has the option of calling the Company's Service Centre and
having his Aquaguard serviced on an actual basis i.e. by paying
the Labor cost and Spares needed to attend to that Service/Com-
plaint Call at the prevailing Company rates Such service will be
rendered by the Company in towns/places where the Company
has its Service Centers
If during such servicing it is necessary for the Company to replace
or repair defective components or parts, the Customer shall be
required to pay for the same as per the Company's prevailing price
list
*Conditions apply.
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Post-warranty
Note:
Storage Tank of this product must be periodically cleaned (at least once in every 30 days) by
a disinfectant. Disinfection Tablets may be purchased from the Company Authorised Service
Centre. Please follow the disinfection process strictly as per the instructions as provided in this User
Manual.
*Available with Eureka Forbes Service Technician.
Drain the tank completely.
Switch OFF the water purifier from the main power supply.
Open the top cover, wipe the inside of the tank with a dry, clean soft cloth.
Keep the top cover in place.
Switch the power supply ON.
Let the storage tank get filled & then drop one disinfection tablet* into the tank.
Caution: Keep the Disinfection Tablets out of the reach of children.
Do not eat / consume the tablet.
Keep the top cover in place & leave the unit for 30 min.
After 30 min. open the tap & discard this and the first filling water completely.
Now your unit is ready to use. In case you notice any medicinal taste/smell, discard the tank of
water fully & let it refill again.
Please ensure that this disinfection process is carried out by the authorised installation
person/service technician during first installation and in every subsequent mandatory servicing of
your product.
Environment Protection:
"Protection" has always been our motto and guiding principle. We care for the environment. We urge you to recycle
the packaging material or take it to the nearest recycling facility rather than dispose of it with the rest of your waste.
Your product has been designed to work for many years, however, should you wish to upgrade or replace your old
product, remember to help protect the environment by disposing of it at your local e-waste disposal centre. Should
you have any queries, the nearest authorised service centre of Eureka Forbes will be able to guide you.
Allow us to become your environment partner; together we can make the world a cleaner place.
old logo and new logo are both original Aquaguard products from the house of Eureka Forbes Limited.