WARRANTY AND SERVICE
Thank you for purchasing our product! We look forward to provide you with help, advice
and service, however, please remember that the warranty does not cover all possible
cases, in which such service may be required.
①
If the product has been used correctly, yet broke down, it will be repaired for free if
the breakdown has been reported within 12 months from the date of purchase.
Otherwise, the service will not be free. In both cases covering shipment-related costs
is customer’s responsibility
.
②
Product
’
s breakdown has been reported within 12 months from the date of purchase,
but:
⚫
The product has been misused.
⚫
The product has been repaired/serviced, however, not by AQUASYSTEM.
⚫
The product has not been stored or maintained properly.
⚫
There are no documents/receipts, which would prove the purchase.
⚫
The product has been overused and became worn.
In such cases, service is not free.
For inquiries concerning service, please contact:
8
《
Customer Service
》
AQUASYSTEM Co., Ltd.
【
Technical Service
】
Tel
+
81 0 749-47-5215