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5-1

SECTION 5: CONTROL VALVE TROUBLESHOOTING GUIDE

Problem

Possible Cause

Solution

1. Timer does not display time of day

A. AC Adapter unplugged

A. Connect power

B. No electric power at outlet

B. Repair outlet or use working outlet

C. Damaged AC Adapter

C. Replace AC Adapter

D. Damaged PC Board

D. Replace PC Board

2. Timer does not display correct time 
    of day

A. Switched outlet

A. Use uninterrupted outlet

B. Power outage

B. Reset time of day

C. Damaged PC board

C. Replace PC board

3. No softening/fi ltering display when    
    water is fl owing

A. Bypass valve in bypass position

A. Put bypass valve in service position

B. Meter connection disconnected

B. Connect meter to PC board

C. Restricted/stalled meter turbine

C. Remove meter and check for rotation or foreign material

D. Damaged meter

D. Replace meter

E. Damaged PC board

E. Replace PC  board

F. Meter wire not securly installed into connector.

F. Verify meter wire installed securely into three pin connector labeled 
METER.

4. Control Valve regenerates at wrong
    time of day

A. Power outages

A. Reset control valve to correct time of day

B. Time of day not set correctly

B. Reset to correct time of day

C. Time of regeneration incorrect

C. Reset regeneration time

D. Control valve set at “ON” (which initiates an immediate 
regeneration).

D. Check program setting and reset to NORMAL (for a delayed regen-
eration time.

E. Control valve set at “ on 0” (delayed and/or 
immediate.

E. Check program setting and reset to NORMAL (for a delayed regen-
eration time.

5. ERROR followed by code number

Error Code 1001 - Unable to recognize start of 
regeneration
Error Code 1002 - Unexpected stall
Error Code 1003 - Motor ran too long, timed out 
trying to reach next cycle position
Error Code 1004 - Motor ran too long, timed out 
trying to reach home position

If other Error Codes display, contact the factory

A. Control valve has just been serviced or unplug power 
source jack (black wire) and plug back in to reset control 
valve.

A. Press NEXT and REGEN for 3 seconds

B. Foreign matter is lodged in control valve

B. Check piston and spacer stack assembly

C. High drive forces on piston

C. Replace piston(s) and spacer stack assembly

D. Control valve piston not in home position seconds

D. Press NEXT and REGEN for 3 seconds or unplug power source jack 
(black wire) and plug back in to reset control valve

E. Motor not inserted fully to engage pinion, motor wires 
broken or disconnected, motor damaged

E. Check motor and wiring.  Replace motor if necessary

F. Drive gear label dirty or damaged, missing or broken 
gear

F. Replace or clean drive gear

G. Drive bracket incorrectly aligned to back plate

G. Reseat drive bracket properly

H. PC board is damaged

H. Replace PC board

I. PC board incorrectly aligned to drive bracket

I. Ensure PC board is correctly snapped on to drive bracket

6. Control valve stalled in regeneration

A. Motor not operating

A. Replace motor

B. No electric power at outlet

B. Repair outlet or use working outlet

C. Damaged AC Adapter

C. Replace AC Adapter

D. Damaged PC board

D. Replace PC board

E. Broken drive gear or drive cap assembly

E. Replace drive gear or drive cap assembly

F. Broken piston retainer

F. Replace drive cap assembly

G. Broken main or regenerant piston

G. Replace main or regenerant piston

7. Control valve does not regenerate 
    automatically when “REGEN” button 
    is depressed and held

A. AC Adapter unplugged

A. Connect AC Adapter

B. No electric power at outlet

B. Repair outlet or use working outlet

C. Broken drive gear or drive cap assembly

C. Replace drive gear or drive cap assembly

D. Damaged PC board

D. Replace PC board

8. Control valve does not regenerate 
    automatically but does when “REGEN” 
    button is depressed

A. Bypass valve in bypass position

A. Put bypass valve in normal operating position

B. Meter connection disconnected

B. Connect meter to PC board

C. Restricted/stalled meter turbine

C. Remove meter and check for rotation or foreign matter

D. Damaged meter

D. Replace meter

E. Damaged PC board

E. Replace PC board

F. Set-up error

F. Check control valve set-up procedure

G. Meter wire not security installed into connector.

G. Verify meter wire installed securely into three pin connector labeled 
METER.

Содержание CWS100ME

Страница 1: ...CTIONS CWS SERIES RESIDENTIAL WATER SOFTENERS TWO TANK MODELS CWS100ME CWS100MECJ CWS150ME CWS150MECJ CWS200ME CWS200MECJ CWS300ME CWS300MECJ INSTR2191 0711 Installer please leave with homeowner Homeo...

Страница 2: ......

Страница 3: ...ection when handling and pouring gravel and filter media To request an MSDS relating to this product call 203 238 8965 or go to www 3M com select country and use the search engine to search MSDS For e...

Страница 4: ...Been Thoroughly Tested An analysis of your water should be made prior to the selection of your water conditioning equipment Your dealer will generally perform this service for you and may send a sampl...

Страница 5: ...prevention device Vacuum damage voids the factory warranty 2 The pumping rate of your well must be sufficient for satisfactory operation and BACKWASHING of the water softener See SPECIFICATIONS AND O...

Страница 6: ...ts will vary depending on the control valve brand used 4 Before commencing the installation it is advisable to study the existing piping system and to determine the size number and type of fittings re...

Страница 7: ...tion to correct orientation of control valve Water flow should match arrow on control valve The Inlet and Outlet of other water treatment equipment products will vary depending on the control valve br...

Страница 8: ...ure is relieved from complete system by opening nearest faucet to drain system CAUTION To reduce the risk associated with property damage due to water leakage SHUT OFF FUEL OR ELECTRIC POWER SUPPLY TO...

Страница 9: ...ONTROL VALVE POWER CORD into 110v 60Hz non switched power source Program the control valve refer to page 3 1 NOTE Regeneration settings for the control valve are factory preset The control valve desig...

Страница 10: ...to previous step Step 4 Next Regeneration Time hour Set the hour of day for regeneration using or buttons AM PM toggles after 12 The default time is 2 00 a m Press NEXT to go to Step 5 Press REGEN to...

Страница 11: ...meter is not installed Press the NEXT button Press REGEN to return to previous step Step 7 Flow rate maximum last seven days The maximum flow rate in gallons per minute that occurred in the last seven...

Страница 12: ...s the NEXT button to go to the next step Press REGEN to return to previous step Step 4 Gallons total used since start up This display shows the total gallons This display shows the total days since st...

Страница 13: ...If you pressed the REGEN button in error pressing the button again will cancel the request To initiate a manual regeneration immediately press and hold the REGEN button for 3 seconds The system will...

Страница 14: ...year if rock salt is used with other types of salt approximately once every other year Preventing Iron Fouling of Mineral Bed If iron is present in the water supply the softener mineral bed will event...

Страница 15: ...seconds B Foreign matter is lodged in control valve B Check piston and spacer stack assembly C High drive forces on piston C Replace piston s and spacer stack assembly D Control valve piston not in ho...

Страница 16: ...ive gear cover can be removed from the drive bracket without removing the motor or the PC board The drive gear cover is held in place on the drive bracket by three clips The largest of the three clips...

Страница 17: ...h a soft cloth The spacer stack assembly can be pushed into the control valve body bore by hand Since the spacer stack assembly can be compressed it is easier to use a blunt object 5 8 to 1 1 8 in dia...

Страница 18: ...rbine Do not lubricate the turbine shaft The turbine shaft bearings are prelubricated Do not use petroleum jelly oils or other unacceptable lubricants on the o ring A silicone lubricant may be used on...

Страница 19: ...ng time of day A Timer improperly set A Reset timer 5 Water continuously flows to drain A Foreign material in control valve A Remove piston assembly and inspect bore remove foreign material and check...

Страница 20: ...1 NPT Mineral Tank Dia x Ht in 8 x 44 10 x 44 10 x 54 14 x 65 Overall D H w Valve in Width Including Brine Tank 33 35 35 42 Depth 15 15 15 18 Height Including Valve 53 53 63 74 Brine Tank W x D x H in...

Страница 21: ...and maximum service flow rate They have a demand initiated regeneration D I R feature that complies with specific performance specifications intended to minimize the amount of regenerant brine and wat...

Страница 22: ...Shell w cover BT1534L BT1534L BT1534L BT1833BK 10 Brine Well w Cap BT15BW BT15BW BT15BW H1030 28 11 Grid Plate Grid Plate wit Extension Kit optional BT15GP BT15GP BT15GP EXT BTCS12 18 12 Safety Brine...

Страница 23: ...V1375 01 WS1 Front Cover 1 2 V3107 01 WS1 Motor 1 3 V3106 01 WS 1 Drive Bracket Spring Clip 1 4 V3108 WS1 PC Board 1 V3002 WS1 Drive Assy 1 Not Shown V3168 WS1 AS Adapter 110V 12 V 1 Not Shown V3168...

Страница 24: ...awing No Order No Description Quantity 1 V3005 Spacer Stack Assembly 1 2 V3004 Drive Cap Assembly 1 3 V3178 Drive Back Plate 1 4 V3011 Piston Down Flow Assembly 1 5 V3174 Regenerant Piston 1 6 V3135 O...

Страница 25: ...Cap 1 2 V3152 O ring 135 1 3 V3177 01 Injector Screen 1 4 V3010 1Z Injector Assy Z Plug 1 5 V3010 1B INJECTOR ASSY B BROWN V3010 1C INJECTOR ASSY C VIOLET V3010 1E INJECTOR ASSY E WHITE V3010 1H INJEC...

Страница 26: ...insert 3 8 1 3 JCPG 6PBLK Nut 3 8 1 4 H4613 Elbow Cap 3 8 1 5 V3163 O ring 019 1 6 V3165 01 BLFC Retainer Assembly 1 7 V3182 BLFC 1 Not Shown H4650 Elbow 1 2 with nut and insert Option Assembly includ...

Страница 27: ...3 4 Drain Elbow 1 4 V3158 01 Drain Elbow 3 4 Male 1 5 V3163 O ring 019 1 6 V3159 01 DLFC Retainer Assembly 1 7 V3162 013 DLFC 1 3 gpm for 3 4 One DLFC must be used if 3 4 fitting is used V3162 017 DLF...

Страница 28: ...PARTS LIST Water Meter and Meter Plug Drawing No Order No Description Quantity 1 V3151 Nut 1 QC 1 2 V3003 Meter Assembly includes drawing 3 4 1 3 V3118 01 Turbine 1 4 V3105 O ring 215 1 5 V3003 01 Me...

Страница 29: ...Ring 1 3 V3105 O ring 215 1 4 V3 Fitting 3 4 Brass Sweat Assembly 1 Drawing No Order No Description Quantity 1 V3151 Nut 1 Quick Connect 1 2 V3150 Split Ring 1 3 V3105 O ring 215 1 4 V3317 Fitting 1...

Страница 30: ...215 2 4 V3145 Bypass 1 Rotor 2 5 V3146 Bypass Cap 2 6 V3147 Bypass Handle 2 7 V3148 Bypass Rotor Seal Retainer 2 8 V3152 O ring 135 2 9 V3155 O ring 112 2 10 V3156 O ring 214 2 V3191 01 Vertical Adapt...

Страница 31: ...S COMPONENT PARTS LIST Wrench Order No V3193 01 Although no tools are necessary to assembly or disassemble the valve the wrench shown in various positions on the valve may be purchased to aid in assem...

Страница 32: ...ranty Period One 1 year on the entire product unit Five 5 years on the mineral tank only does not include internal component parts Five 5 years on the control valve Five 5 years on salt storage contai...

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