Apricus AP series, Руководство по установке и эксплуатации

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11. Manufacturer’s Limited Warranty
Apricus Solar Collector Installation and Operation Manual - International Edition
Copyright ©  2013 – Apricus Solar Co., Ltd A11-01.1.1-PB-V16 Page 26 of 27
AP Solar Collector
WARRANTY EXCLUSIONS
This warranty shall be void and shall have no effect if:
(a) The design or structure of the Products are attempted to be
modified or altered in any way, including by not limited to attaching
non-Apricus approved appliances or equipment;
(b) The Products are not installed or repaired in accordance with
applicable local codes;
(c) The Products are not installed by qualified, suitably licensed
persons;
(d) The installer had not received Product installation training by an
authorized Apricus distribution partner:
(e) The installation was not completed in line with the guidelines of the
then current Apricus installation manual;
(f) System is exposed to excessive system pressure;
(g) Solar collector is exposed to flow rates in excess of 15Lpm / 4gpm;
(h) Any system component is damaged due to freezing;
(i) Any system component leaks due to corrosion;
(j) Water quality is not within specified limits, and/or non-approved
heat transfer liquids are used;
(k) Damage to the collector header is caused due to heat buckling;
(l) Failure is due to wind, hail, storms or other acts of God;
(m) Failure or loss of efficiency is due to lime-scale formation;
(n) Product serial tag or other identification is defaced or removed;
(o) Product is relocated from its original point of installation;
(p) Collector is not commissioned and is left to dry stagnate for a
period exceeding 14 consecutive days;
(q) Any operation exceeds the documented design limits of the system
components or materials.
END USER OBLIGATIONS
In order to obtain performance of any obligation under this warranty, the
End-User must:
(a) Firstly determine if the Product is within the applicable Warranty
Periods. This can be determined by referring to the installation record
form, or alternatively the original purchase invoice. If neither
documents are available, the serial number and manufacturing date
will need to be read off the Product serial tag. Some Products may be
installed in a location that is not accessible to the End-User and so the
information may only be obtained by a qualified service technician.
(b) Contact the company who installed the original Product, or, if
unknown or unable to be contacted, contact Apricus directly.
The following information may be required to determine if the Product issue
is eligible for coverage under the terms of this Limited Warranty.
(i) Information related to the manner in which the Product(s) were
installed.
(ii) The history of operation.
(iii) Any repairs that may have been made.
(iv) Evidence that the Product(s) were installed by a qualified, licensed
contractor.
(v) Evidence that the Product(s) were installed in accordance with the
applicable Products Installation Manuals and any special written
design or installation guidelines by Apricus for this project.
(vi) Evidence that the Product(s) were installed in accordance with all
applicable local building, plumbing and electrical codes.
CUSTOMER SATISFACTION
We believe you will be fully satisfied by the service you receive from the
local Apricus representatives and from Apricus. However, because our aim
is your complete and lasting satisfaction, Apricus adds another feature to
your warranty's protection. In the unlikely event that you feel our response
to a warranty service request is not satisfactory, Apricus offers you an
opportunity to air your complaint in an impartial Mediation process.
The opportunity to mediate any complaint made by an End-User is hereby
extended to all End-Users. If you are a Consumer End-User, the
provisions of the federal Magnuson-Moss Warranty Act provide that you
may not file suit against Apricus until your claim has been submitted to
Mediation for an informal dispute settlement and a decision has been
reached.
LIMIT OF LIABILITY
EXCEPT FOR THE EXPRESS LIMITED WARRANTY PROVIDED FOR
HEREIN APRICUS HEREBY DISCLAIMS AND EXCLUDES ANY AND
ALL OTHER WRITTEN OR ORAL EXPRESS WARRANTIES OR
R E P R E S E N T A T I O N S . A N Y I M P L I E D W A R R A N T Y O F
MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A
PARTICULAR PURPOSE MUST ARISE UNDER STATE LAW TO APPLY,
AND IS HEREBY LIMITED IN DURATION TO THE DURATION OF THE
WRITTEN LIMITED WARRANTIES PROVIDED HEREIN UNLESS
OTHERWISE BARRED BY ANY APPLICABLE STATUTE OF
LIMITATION. APRICUS DISCLAIMS ANY RESPONSIBILITY FOR
S P E C I A L , I N D I R E C T, S E C O N D A R Y, I N C I D E N TA L , O R
CONSEQUENTIAL DAMAGES ARISING FROM OWNERSHIP OR USE
OF THESE PRODUCTS, INCLUDING PERSONAL INJURY,
INCONVENIENCE, LOSS OF USE OR LOSS OF INCOME. NO AGENT
OR REPRESENTATIVE OF APRICUS HAS ANY AUTHORITY TO
EXTEND OR MODIFY THIS WARRANTY UNLESS SUCH EXTENSION
OR MODIFICATION IS MADE IN WRITING BY A CORPORATE
OFFICER. WHERE ANY DISCLAIMERS AND LIMITATIONS CONFLICT
WITH APPLICABLE STATE LAW, APPLICABLE STATE LAW SHALL
PREVAIL.
Some states do not allow the exclusion or limitation of incidental or
consequential damages and some states do not allow limitations on how
long implied warranties may last, so the above limitations may not apply to
you.
WITH RESPECT TO ANY END-USER OTHER THAN A CONSUMER
END-USER WHICH PURCHASES APRICUS PRODUCTS FOR
COMMERCIAL, INSTITUTIONAL, INDUSTRIAL OR OTHER NON-
RESIDENTIAL PURPOSES, APRICUS DISCLAIMS ANY IMPLIED
WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANT OF
FITNESS FOR A PARTICULAR PURPOSE AND FURTHER DISCLAIMS
ANY LIABILITY FOR SPECIAL, INDIRECT, SECONDARY, INCIDENTAL,
OR CONSEQUENTIAL DAMAGES ARISING FROM OWNERSHIP OR
USE OF THESE PRODUCTS, INCLUDING PERSONAL INJURY,
INCONVENIENCE, LOSS OF USE OR LOSS OF INCOME.
Apricus assumes no responsibility under this Limited Warranty for any
damage to the Products caused after they have left the control of Apricus,
including but not limited to damages caused by any trades people or
visitors on the job site, or damage caused as a result of post-installation
work. This Limited Warranty shall be invalidated by any abuse, misuse,
misapplication or improper installation of the Products.
GENERAL
Apricus warrants its Solar Collectors and Accessories (the “Products”) to
be free from defects in workmanship under normal usage for the
applicable Warranty Period from the date of installation. This Limited
Warranty extends to the End-User of the product at the original installation
location, and is not transferable.
In the event of a defect, malfunction or other failure of the Products
occurring within the applicable Warranty Period which is not caused by
any misuse or damage to the Product while in the possession of the End-
User, Apricus will remedy the failure or defect within a reasonable amount
of time. The remedy will consist of repair or replacement of the Products,
or refund of the purchase price, in Apricus’s sole discretion. However,
Apricus will not elect to refund the purchase price unless it is unable to
provide a replacement, and repair is not commercially practical and
cannot be made within a reasonable timeframe. After a reasonable
number of attempts by Apricus to remedy any defects or malfunction, the
End-User will be entitled to either a refund or replacement of the product
or its component parts. The remedies stated herein are the sole remedies
for defects within the applicable warranty period.
WARRANTY PERIOD
The “Effective Date” of warranty coverage is the installation date as
recorded on the installation record form, purchase invoice date, or, if
neither are available, the date of manufacture plus sixty (60) days.
Component Coverage
Manifold Casing Ten years parts
Copper heat transfer header Fifteen years parts
Evacuated Tubes and Heat Pipes Ten years parts
Mounting Frame Fifteen years parts