20
Supplement
Supplement
- Make sure your adaptor and the other phone's adaptor are connected.
- Please use the dedicated adaptor provided with the phone.
- Please make sure you clean the charging contacts on the charging cradle. Clean any loose foreign material or
moisture on the contacts by wiping with a soft, dry cloth.
- If the phone still does not charge, please contact the warrantor to purchase a new battery.
4. The phone does
not charge.
The battery must be sufficiently charged for the phone to operate. Please charge the phone on the cradle, and
ensure it is positioned correctly and securely. If the battery is fully charged but the phone does not work after
the power button is pressed, remove the battery, reinsert it, and press the power button again.
1. The phone does not work.
Symptoms
Solutions
Remove the battery, reinsert it, and press the power button.
2. Phone is unresponsive.
Press
[Menu] + [5.Sound] + [3.Volume] buttons
to adjust ringtone volume.
5. Ringtone is too quiet.
Press
[Menu] +[7.Display] + [3.Brightness] buttons
to adjust brightness of the screen.
6. Screen is too dark.
Make sure you are connected to a service provider.
7.Text message service/
Caller information does
not display.
The battery life decreases over time with normal use. Please contact the warrantor to purchase a new battery.
8. Battery usage and
standby time is shorter.
- Ensure that the distance between the device and other call locations is not too far.
- Check for obstacles, such as walls, or for any severe local electromagnetic interference.
- If call quality is bad for calls between short distances, please power the phone off and then power it on again.
- If call volume is low, increase it using the volume control on the side of the phone.
3. Phone call quality is
bad.
Solutions to common issues
(may occur even when the phone is functioning normally)
Trouble shooting
