Channel
instruction Manual
Page 11
4.2 SERVICE INFORMATION
If it becomes necessary to return this unit for repair, you must first contact Aphex Systems, Ltd. for a Return
Authorization (RMA number), which will need to be included with your shipment for proper identification. If
available, repack this unit in its original carton and packing material. Otherwise, pack the equipment in a strong
carton containing at least 2 inches of padding on all sides. Be sure the unit cannot shift around inside the
carton. Include a letter explaining the symptoms and/or defect(s). Be sure to reference the RMA number in your
letter and mark the RMA number on the outside of the carton. If you believe the problem should be covered
under the terms of the warranty, you must also include proof of purchase. Insure your shipment and send it
to:
Aphex
11068 Randall Street
Sun Valley, CA. 91352
PH: (818) 767-2929 FAX: (818) 767 -2641
4.0 Warranty & Service
5.1 Limited Warranty
PERIOD
One year from date of original purchase.
SCOPE
All defects in materials and workmanship.
The following are not covered:
Voltage conversions
Units on which the serial number has been defaced, modified or removed.
Damage or deterioration resulting from: Installation and/or removal of the unit; Accident, misuse, neglect,
unauthorized product modification; Failure to follow instructions in the Owner’s Manual, User Guide or other
official Aphex documentation; Repair or attempted repair by anyone not authorized by Aphex; Shipping damage
– claims must be presented to the shipper
WHO IS PROTECTED
This warranty will be enforceable by the original purchaser and by any subsequent owner during the warranty
period, so long as a copy of the original Bill of Sale is submitted whenever warranty service is required.
WHAT APHEX WILL PAY FOR
All labor and material expenses for covered items. Aphex will pay all return shipping charges if the repairs are
covered by the warranty.
LIMITATION OF WARRANTY
No warranty is made, either expressed or implied, as to the merchantability and fitness for any particular pur-
pose. Any and all warranties are limited to the duration of the warrant stated above.
EXCLUSION OF CERTAIN DAMAGES
Aphex liability for any defective unit is limited to the repair or replacement of said unit, out our option, and shall
not include damages of any kind, whether incidental, consequential, or otherwise. Some states do not allow
limitations on how long an implied warranty lasts and/or do not allow the exclusion or limitation of incidental or
consequential damages, so the above limitations and exclusions may not apply to you. This warranty gives you
specific rights which vary from state to state.
Aphex Channel
