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22 

Appendix B: Trouble Shotting 

No screen

 

1. Check system power line is connected 

2. Please press power knob again to turn on system (please check the power led at right 

rear side is turned on) 

 

Motherboard 

Can’t boot on 

1. Check the power led at right rear side is turned on, but still no booting screen after 3 

minutes. 

2. Remove power line, after 1 min, connecting power line and power on system again. If 

still no booting after 10~30 sec, please contact with Service guys. 

 

Only the blinking cursor at the upper left of the screen 

If blinking cursor is kept after 3 minutes, it might be Motherboard issue. Please contact 

with Service guys.

 

 

Hardware Issue 

 

Please clean out the visual dirty of appearance 

 

DRAM issue 

1. Connection is loose, please reinsert DRAM again   

2. COMS setting is wrong, please reset as default value 

3. DRAM performance is getting worse by time. Please swap a new one. 

Содержание eTILE WT19M-FP2

Страница 1: ...1 15 WT19M FP2 Commercial All In One PC Technical Manual ...

Страница 2: ...分にする時は ゴミ箱に捨てないで下さい 汚 染を最小限に抑え 地球環境の最大限の保護のために 製品をリサイクルして下さい 廃電気 電子機器 WEEE の回収とリサイクルについての情報は 弊社ホームページwww aopen com の Green Products 環境に優しい製品 をご覧下さい 廢棄及回收處理 為了保護環境 請勿將本產品作為一般廢棄物處理 為減少環境污染 維護地球資源 本產品報 廢時 請回收本產品 Instruktion til bortskaffelse Danish Af hensyn til vores miljø bedes De ikke bortskaffe denne elektroniske enhed i en almindelig affaldsspand For at mindske forurening og sikre beskyttelse af...

Страница 3: ...e à www aopen com sous Green Products ATTENTION II y a danger d explosion s il y a remplacement incorrect de la batterie Remplacer uniquement avec une batterie du même type ou d un type équivalent recommandé par le constructeur Mettre au rebut les batteries usagées conformément aux instructions du fabricant Entsorgungsanleitung German Zum besseren Schutze unseres Planeten schmeissen Sie elektrisch...

Страница 4: ...clagem de Equipamento Eléctrico e Electrónico WEEE convidamos lhe a visitar nossa página na Internet em www aopen com sobre Green Products Instrucciones para depositar los productos electrónicos Spanish Para proteger mejor el medio ambiente por favor no deposite los productos electrónicos en los contenedores de basura tradicionales Para reducir la contaminación y proteger el medio ambiente se reco...

Страница 5: ...5 Products på vår hemsida www aopen com ...

Страница 6: ...y any means electronically mechanically optically without the prior written permission of this company Disclaimer AOpen makes no warranties or representations either expressed or implied with respect to the content herein and specifically disclaims any warranties merchantability of fitness for any particular purpose AOpen and AOpen logos used herein are registered trademarks of AOpen Inc All other...

Страница 7: ...ed by qualified service personnel 8 If one of the following situations arises get the equipment checked by a service personnel a Liquid has penetrated into the equipment b The equipment has been exposed to moisture c The equipment has not work well or you can not get it work according to user s manual d The equipment has dropped and damaged e If the equipment has obvious sign of breakage 9 Ambient...

Страница 8: ...television technician for help Notice Shielded cables All connections to other computing devices must be made using shielded cables to maintain compliance with FCC regulations Notice Peripheral devices Only peripherals input output devices terminals printers etc certified to comply with Class B limits may be attached to this equipment Operation with non certified peripherals is likely to result in...

Страница 9: ...ew 12 2 3 I O ports 13 2 4 Dimension 14 3 System Assembly 15 3 1 SSD Replacement 15 3 2 RAM Replacement 16 3 3 Power Adapter Replacement 17 3 4 Wireless LAN Installation 17 4 Peripheral Installation 18 4 1 VESA bracket support 18 5 Specification 19 Appendix A Drivers Installation 21 Appendix B Trouble Shotting 22 ...

Страница 10: ...anual are for the purpose of illustrative conveniences and are possessed by their respective firms We regret not informing about any changes in usage standards and other related information AOpen Company reserves the right of altering or modifying the content of this manual In case of any mistakes or incorrect descriptions which include those on the products AOpen makes no guarantee or commitments...

Страница 11: ... 1 Standard Accessories a d b c a System b Utility and Driver c Power adapter 90W d Power cord Notice The pictures may look slightly different from the product you purchased due to our constant product improvement effort ...

Страница 12: ...12 2 System View 2 1 Front View 2 2 Rear View ...

Страница 13: ... ports Caution When you install devices or cables please removed DC jack at first to prevent inadvertently switched to cause system boot damage to system electric shock The HDMI connector is output port not input ...

Страница 14: ...14 2 4 Dimension ...

Страница 15: ...15 3 System Assembly Please remove all screws of rear cover 3 1 SSD Replacement System internal placement ...

Страница 16: ...er to the motherboard layout to find the memory compartment Swapping a RAM Module 2 Use both fingers to pull the ejector clips out of the sides of the module 3 Slide the memory module out of the memory slot Installing a RAM Module 4 Slide the memory module into the memory slot and press down until the ejector clips click in place ...

Страница 17: ...17 3 3 Power Adapter Replacement 1 Please turn off the system 2 Disconnect the power cable from the I O panel DC IN then can swap the adapter 3 4 Wireless LAN Installation To external antenna ...

Страница 18: ...ESA bracket support The system support standard 100x100mm VESA mount so other VESA mount bracket followed this standard spec can be assembled Please use the system attached VESA screw M4 otherwise will be broken system s VESA screw hole ...

Страница 19: ...111H Audio RealTek ALC269Q VC2 GR Mini Card slot Option x1 2242 key B for SSD x1 2242 key B for MCU 4G SSD x1 2230 key E for WiFi Storage M 2 SSD SYSTEM BIOS AMI BIOS Touch Panel Win 10 support 10 Fingers PCT Multi Touch Surface Pencil Hardness 7H per ASTM D 3363 Durability Characteristics Pen Hitting more than 20 000 000 times Loading 180g VA Panel 19 5 1920x1080 250cd m 2 LED Back Light ...

Страница 20: ...t support Monitor OSD function Optional Wireless KIT Side I O with cover RS232 x 4 5V 1A 12V 0 5A through RJ50 default 0V USB 3 0 x 4 private support 5V 2A Port GbE LAN RJ45 1 Line out x1 MIC in x1 DC 19V AC Adaptor 65W HDMI output connector x1 for Dual Display External Power Switch 3pins x1 AiCU Remote Lan x1 Dimension Weight 494x308x33 37mm WxHxD 5Kg ...

Страница 21: ...ou can find every individual driver and utility that enables you to install the drivers on the system Please insert the Driver CD into the drive and double click on the index htm to select the models You can refer to the drivers installation guide for each driver in the Driver Manual List ...

Страница 22: ...after 1 min connecting power line and power on system again If still no booting after 10 30 sec please contact with Service guys Only the blinking cursor at the upper left of the screen If blinking cursor is kept after 3 minutes it might be Motherboard issue Please contact with Service guys Hardware Issue Please clean out the visual dirty of appearance DRAM issue 1 Connection is loose please reins...

Страница 23: ...crash issue 1 The additional peripheral may be over loading for adapter and this will cause system to turn on or turn off sometime Please check by removing additional peripheral 2 If thermal air hole is blocked it will cause the system can t drop out heated air flow and then system will be crashed Please keep clean area over 25 4mm 1 inch around system air hole ...

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