AOC 7KLR
11
v2_123102
AOC 7KLR
Technical Support (FAQ)
Problem
Possible Solution
Power LED is not ON
• Make sure the power cord is properly connected to a grounded power outlet
and to the monitor.
No Plug & Play
• Confirm that your computer is Plug & Play compatible.
• Confirm that your video card is Plug & Play compatible.
• Inspect the video cable and make sure that none of the pins are bent.
• Make sure the AOC monitor drivers are installed
(AOC monitor drivers are available at: www.aocmonitor.com)
Picture is fuzzy
• Adjust the Contrast and Brightness settings.
Picture bounces or a
wave pattern is
present in the picture
• Move electrical devices away from the monitor. They may be causing electrical
interference.
Power LED is ON
(green or orange light
is ON) but there is no
video or picture.
• Press a key on the keyboard or wiggle the mouse to re-activate the monitor.
• Make sure the video cable is properly connected to the computer.
• Inspect the video cable and make sure none of the pins are bent.
• Make sure your computer is operating correctly by pressing the CAPS LOCK
key and observing whether the CAPS LOCK light turns ON or OFF.
Missing one of the
primary colors (RED,
GREEN, or BLUE)
• Inspect the video cable and make sure that none of the pins are bent.
• Make sure the video cable is properly connected to the computer.
Screen image is not
centered or sized
properly
• Adjust the Horizontal, Vertical or Zoom settings in the OSD window.
Picture has color
defects (white doesn’t
look white)
• Adjust the User Color setting in the OSD window.
