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User Manual

synchronization time.

5.1.5 Unit Parameter

Click

【

Device Parameter

】

button open the

【

Terminal parameter settings

】

window:

[Sleep time]: Attendance from unattended to go to sleep interval, 0 means not hibernate,

maximum sleep time was 250 minutes

[Volume]: Attendance voice prompt volume level, 0 represents the mute, the maximum volume

of 5

[Date format]: Attendance in the date format, there are about several formats:

yy-mm-dd(year-month-day), mm/dd/yy(month -day-year), dd/mm/yy(day-month-year)

[Time format]: Attendance, the time display format minute 24-hour and 12-hour two kinds

[Matching precision]: normal, good, exact three levels, the default is good. The higher accuracy

of fingerprint requirements are also higher

[Record alarm threshold value]: When the attendance record set record number is greater than

the alarm threshold value, the machine will prompt the user to make the appropriate alarm

processing. 0 means no alarm, you can set the maximum number of records in 5000.

[Time period between repeated clocking]: The interval between the same user twice

attendance, 0 indicates no interval, the maximum interval is 250 minutes. Attendance during

the interval times, the system records only one record.

[Workcode prompt]: Work code function is enabled and disabled.

[Intelligently update the fingerprint template]

：

Fingerprint comparison on the process, it can

automatically replaces the previous low-quality storage of fingerprint data for the new

high-quality fingerprint data acquisition, thereby maintaining the latest fingerprint data, to avoid

Содержание P7

Страница 1: ... 2001 2015 Anviz Technology Co Ltd P7 PoE Touch Fingerprint and RFID Access Control User Manual V1 0 ...

Страница 2: ...iz Technology Co Ltd is fast becoming the first choice for standalone time attendance products for enterprises with its strong functions and veracity Please read the user manual carefully before installation You will have a general understanding of product functions and basic knowledge of installation debugging maintenance application and management to better use this product Our product adopts th...

Страница 3: ...c rule for early late and overtime leave class etc When the setting is completed it is usually not needed to be modified unless the management rules of this company changes 2 Normally there are many departments in one company and all departments need to be entered manually unlike the directly import of Employee Department setting should be completed before Employee maintenance 3 When the software ...

Страница 4: ...lation of report can be operated The report can calculate the time attendance status of all Employees or a certain Employee from a certain department in a certain time period In Attendance first please select the begin and end date of the Employee click Statistical Analysis and the system will calculate automatically and check the validity of the records There are some invalid records during the u...

Страница 5: ...5 5 1 T A Machine Management 35 5 2 Record Management 40 5 3 User Management 42 6 BACKGROUND MANAGEMENT 55 6 1 Log In System 55 6 2 System settings 57 6 3 Attendance Management 73 6 4 Data Management 76 6 5 Help 82 6 6 Software Upgrades 82 6 7 Feedback 83 6 8 About the Software 84 6 9 Help Documentation 84 7 FAQ 86 7 1 My fingerprint has been enrolled but often failed in identification 86 7 2 T A ...

Страница 6: ...User Manual 5 8 APPENDIX 89 8 1 Communication And Power Interface 89 8 2 Access Wiring Diagram 89 ...

Страница 7: ...User Manual 6 Chapter1 Notice For User It s a comprehensive manual Some specific functions are subject to actual device ...

Страница 8: ...tion for Pressing Fingerprint Correct method Place the center of the finger on the center of scanner window Wrong method Too less valid area Too left Too right Defluxion Too down Note 1 It is better for each user to register two finger prints in case of one finger can t work 2 Place finger flat and make sure the center of the finger is on the center of scanner window and press a little hard on sca...

Страница 9: ...User Manual 8 Chapter2 Introduction The main theme of this chapter is the feature of this T A product as well as the function introduction ...

Страница 10: ... the system Menu List 2 2 Features High Precision OLED Display Touch Keypad Sensor Optical fingerprint scanner wear resistant against spoiling long life Power Over Ethernet provide device network communication and the power is enough for both device and lock working Multi identification Fingerprint Card ID fingerprint ID Password Card fingerprint and Card Password ...

Страница 11: ...cal Parameters Item Description Comparison Time 0 5 sec Recognition Mode Fingerprint Password Card The area for the fingerprint collection 22mm 18mm Image Resolution 500DPI FRR 0 001 FAR 0 00001 Standard Interface RS485 TCP IP Mini USB Slave Wiegand Input and Output Operating Voltage DC12V Relay Relay Output COM NO NC or Direct Lock Control POE Nominal Power less than 13W Operating Temperature Hum...

Страница 12: ...User Manual 11 Chapter3 Operation Guide This section explains terminal appearance and operation Including how to add and remove users and how to set system parameters etc ...

Страница 13: ...us we can run time attendance status setting entering management mode and power off operation 3 3 User Employee info management includes user registration user deletion verify mode group setting manager setup and deletion Press M to enter system management mode Select User option Press OK button to enter the sub menu 3 3 1 User Enroll Select Enroll option and press OK to enter user registration in...

Страница 14: ...will prompt Place the same finger on sensor scanner again After scanning successfully the system will prompt as follow Press OK to save fingerprint Press C back to user registration interface The 2nd finger registration as the same steps as above Password registration Press or key to Password option Press OK to continue Please Input 1 6 digits as password Press OK to confirm and input same passwor...

Страница 15: ...r registration interface 3 3 2 User Deletion When there are employees leaving we need to delete these employees to free more memory space In User menu press or to select Delete option Press OK key to enter user deletion interface Input employee ID to delete Press OK enter delete confirm interface Press OK to confirm delete Press C to cancel Note Employee deletion will delete all information of the...

Страница 16: ... user ID press OK to enter setting interface Setting employee s verify mode through or key then press OK key to confirm and enter save interface Then press OK key to save Press C key to cancel this operation 3 3 4 Group Setup Group is based on time zones One group can set max 4 time zone There are supply 16 groups Normally system will default group 0 as normal close group 1 as normal open In User ...

Страница 17: ...ey to confirm and enter save interface Then press OK key to save employee group settings Press C key to cancel this operation as well 3 3 5 Admin Setup To prevent illegal operation we need to set device admin to enter menu In User menu press or key to select Admin Setup option Press OK key to enter Admin Setup interface Press OK to start adding admin Input the user ID i e 8101 Press OK key to ente...

Страница 18: ...nistrator s fingerprint to enter Menu The interface is as following 3 3 6 Admin Clear Select Admin Clear option in User menu Press OK to enter admin clear interface Press or key to choose the admin ID to be deleted i e 8102 Press OK key to confirm the admin ID Note in admin clear interface you can press OK key to input admin ID and delete it manually Press OK key again and confirm to delete manage...

Страница 19: ...setting sub menu Note Device ID range is 0 99999999 and default is 1 Device ID must enter as same as in the communication software When the device as 0 must use the lasted 8 digit of the serial number to communication with software 3 4 1 2 Time In Setup menu press or key to enter System setup option Press OK key to enter time setting interface You can press the OK key to move the cursor to shift t...

Страница 20: ... key to enter language setting interface You can press or key to switchover the language And press OK to confirm Then you can continue to do other function settings And press C key to enter setting save interface Press OK key to save system setting Press C to cancel and exit to upper menu 3 4 1 5 WorkCode Scope Work code is a code for different work Use for device supply a parameter to label an at...

Страница 21: ... key to select Daylight Saving option Press OK key to enter Daylight Saving interface When you enable Daylight Saving function you need select week or date format first Then you need set the time point for Daylight Saving start time and end time And press C key enter save interface Press OK to Confirm and save 3 4 1 7 Net Network setting main includes IP Address Subnet Mask MAC Address and Gateway...

Страница 22: ...Address Press or key to select IP address option Press OK key to enter IP address setting interface Press or key or number key to input IP address Press OK key to shift between the 4 segments After set is completed press C key to enter IP address save interface Press OK key to save the modification Press C key to cancel Subnet Mask Press or key to select Subnet mask option Press OK key to enter su...

Страница 23: ...er MAC address setting interface Please do not change the MAC address for device Press OK key to save the modification Press C key to cancel Gateway IP Press or key to select Gateway IP option Press OK key to enter gateway IP setting interface Press or key or number key to input gateway IP Press OK key to shift between the 4 segments After set is completed press C key to enter gateway IP save inte...

Страница 24: ...nput server port After set is completed press C key to enter save interface Press OK key to save the modification Press C key to cancel 3 4 1 8 Anti Back The anti back feature is designed to prevent misuse of the access control system The anti back feature is most commonly used at parking gates and employee entrance doors where there is both an in reader at the entry gate and an out reader at the ...

Страница 25: ...is high precision Excellent Press or key to select Precision option Press OK key to enter precision setting interface Press or key or number key to adjust the precision Press OK key to confirm Then press C to save the setting 3 4 1 10 Volume There are five levels for device s volume 0 mute MAX 5 In System setup press or key to select volume option Press OK key to enter volume setting interface Pre...

Страница 26: ...door alert function Press or key to select Door Alert option Press OK key to enter door alert setting interface Press or key or number key to input door alert value Press OK key to confirm Then press C to save the setting 3 4 1 13 Auto Off Auto off is the time period from the last operation on device to coming into dormancy status Time range is 1 250 minutes No is no dormancy forever Press or key ...

Страница 27: ...tting interface Press or key to choose Yes or No and then press OK key to confirm Then press C to save the setting 3 4 1 15 Image Disp Whether display the fingerprint image on the LCD after user access granted In System setup press or key to select Image Disp option Press OK key to enter setting interface Press or key to choose Yes or No and then press OK key to confirm Then press C to save the se...

Страница 28: ...ns that you every record saved in the device In Log Setup menu press or key to select Re Verify option Press OK key to enter re verify setting interface Press or key or number keypad to input time Press OK key to confirm Then press C to save the setting Prompt If the same finger is identified continuously in re verify time period only the first record will be saved in device memory 3 4 4 Hardware ...

Страница 29: ... enter sensor testing interface Press C exit the test Flash Press or key to select Flash option and press OK to enter flash testing interface Two steps 1 Erase all data 2 Check After checking completed the interface will show the checking result After each test are finished press C key to exit 3 5 System Info System info shows the current usage status of device such as user quantity fingerprint qu...

Страница 30: ...odified FirmVer the firmware version of program which write in EROM or EPROM Programmable read only memory So called firmware is firm program saved in integrated circuit firmly responsible for controlling and dealing with integrated circuit After checking completed click C to exit 3 6 Shut Down In time attendance status keep pressing OK key until interface shows as following Then device will shut ...

Страница 31: ...User Manual 30 Chapter4 T A software Installation and uninstallation This chapter discusses the installation and un installation of T A software as well as the hardware and operation system requirement ...

Страница 32: ...8 resolution and above Operation system Microsoft Windows 2000 recommended Microsoft Windows XP Win7 Database MS Sql Server2000 Access 4 2 System Installation Please insert the CrossChex CD into the computer CD ROM drive If you turn on the computer automatically run a CD the installation program will run automatically Otherwise open the CD and run their own setup exe 1 Please select software langu...

Страница 33: ...e to select a local path as a software installation directory if the software default path click Next 5 Click Install 6 Installation is in progress please be patient depending on the computer configuration takes about 1 5 minutes ...

Страница 34: ...are s uninstaller to uninstall the following operation is complete 1 Enter into the Start menu expand the All Programs list find Anviz directory enter CrossChex Standard directory locate the Uninstall to uninstall the program and run or you can enter the software installation directory to find the Uninstall uninstaller 2 Confirm whether to uninstall this software click Yes to continue uninstalling...

Страница 35: ...User Manual 34 Chapter5 Communication The chapter is mainly about how to add delete and set communication between PC and terminal Software features are different according to device ...

Страница 36: ...o save the device to the software Device No Users increased attendance custom number Device ID PC management software is the unique identifier to identify the machine so please pay special attention to the uniqueness of the set when the networking Setting range 1 99999999 Device Name Alias attendance from the users themselves to a different location easy to distinguish Device Group Used to manage ...

Страница 37: ...anges click Cancel button to discard the changes Tip When the terminal No or device ID is the same as existing terminal will pop up Click OK button to reset the machine ID or machine number 5 1 3 Delete Unit Select the terminal to be deleted tick the corresponding in click Delete Terminal button a confirmation dialog box Click OK button to confirm to delete the selected terminal Click Cancel butto...

Страница 38: ... of fingerprint requirements are also higher Record alarm threshold value When the attendance record set record number is greater than the alarm threshold value the machine will prompt the user to make the appropriate alarm processing 0 means no alarm you can set the maximum number of records in 5000 Time period between repeated clocking The interval between the same user twice attendance 0 indica...

Страница 39: ...pen the door after attendance by relay The maximum delay of 15 seconds for support electric lock signal output attendance After setting click OK button to save the settings 5 1 6 Access Setting Group management for door open timetable support access control function support devices This function is only for the terminals which have the access control output Anviz crosschex software support 32 acce...

Страница 40: ...f to employee in group and also realize staff by or Hit Update Access Setting to Device upload the group to the device 5 1 7 Download New Records New attendance record is to read the new record in attendance after the last collection record read out save it to your computer Click Download New Records button message box pops up Click on Yes button to start reading the record click No button to aban...

Страница 41: ...n the operation 5 1 10 Resume User Resume User refers to the use of all personnel software registration information and fingerprint information uploaded to the attendance of local computer database Click Resume User button message box pops up Click Yes button to confirm and start the upload personnel information Click No button to abandon the operation 5 1 11 Activate Realtime Real time monitoring...

Страница 42: ...y records that meet the criteria will appear in the record list 5 2 2 Export Record Make the attendance record for backup Set export the contents of the record export format Export Formats There are three formats optional text file txt CSV file csv Excel file xls Export field Users can choose their own needs important fields to export or select all Time Format There are four kinds of time formats ...

Страница 43: ...tions click Export Record button open the Save As dialog Choose to save the file enter the file name as shown below Click Save button to save the file you will be prompted to save the completed information system 5 3 User Management User management includes user information for the add edit import export and so on the operation ...

Страница 44: ...d you can click the other menus to modify delete upload download and other operations for the user you selected 5 3 1 Add user Click menu Add pops up Add Modify User Info form 1 You can enter user information according to the field of this information form the red field is a required field 2 ID On device support 8 digit number User No support 20 digit number ...

Страница 45: ... choose normal user or administrator 7 Identification Anviz intelligent attendance devices support multiple identification verification Employees can choose which identification verification to use in hardware 8 Software support employee to add photo from the local computer or directly through the camera to take photos 9 Select the photos on the local computer Click button to open the Edit picture...

Страница 46: ...er Info window 2 Take photos Click button to open Take Photo window as the picture shows below Adjust the image Click Take Pic button to take photos for employees The photo took by you will be displayed under the window use the mouse to select the area for cut down click Cut Down button to cut down photo The same photo process method with the previous one ...

Страница 47: ...er Delete user is to delete user information from the data sheet From the list of employees you can select the record that need to delete by using shift or ctrl button click Delete button pops up confirmation dialog box Click Yes button to confirm and start to delete the selected information click No button to cancel this operation Choose Delete users from the selected device to delete the employe...

Страница 48: ...to export excel file After operation is finished click close to complete the export 5 3 5 Import user Through the prescribed format of EXCEL To import the user information Click Import button pops up EXCEL file path select dialog box ...

Страница 49: ...o complete the import 5 3 6 Transfer Dept When HR adjustment come need to replace the employee department Transfer Dept function can transfer users between different departments from the list of users you can select the user whom need to transfer department by using shift or ctrl button click Transfer Dept button open the User Transfer window as the picture shows below ...

Страница 50: ...o separate from the list of users click Disabled pops up the following window Select Delete users from the selected device the user information will be deleted from the device Also put this user to the separating employee The user who is in the Disabled can return to the company by transfer department 5 3 8 Set Privilege Set privilege means to set storage privileges for employees on the device Fro...

Страница 51: ... employees and then copy to the other employees they will be unified set with storage and management authority From the list of employees you can select the record that need to copy privilege by using Shift or Ctrl button click Copy Privilege button to open the Copy Function and Privilege window Input the number of who is going to be copied If you don t know the privilege of him click button to op...

Страница 52: ...n which was saved in the attendance machine to local computer for backup Click Download User button pops up confirmation dialog box While downloading user firstly backup users data then backup Fingerprint information after download is finished you can see all the user information in the list of users Also you can know the registration information in the device Such as Password fingerprint etc 5 3 ...

Страница 53: ...n between two devices or by using fingerprint collection device U BIO to collect fingerprint template then upload to the device you are going to use select the employee who is going to upload template from the list of users click Upload Template button when upload template is finished the user can do fingerprint identification with the device that uploaded the fingerprint 5 3 13 Delete from device...

Страница 54: ...User Manual 53 button click Delete from Unit button The following dialog box pops up To delete the user information in attendance machine ...

Страница 55: ...nagement The main theme of this chapter is how to collect attendance records from different terminals with management software and generate different reports The background software can manage staff information set rules of attendance etc ...

Страница 56: ...ware can manage staff information set rules of attendance etc 6 1 Log In System Double click desk icon or click the software CrossChex Standard from menu directory Start All Anviz CrossChex Standard Once loading over it will show a window below Default User name ADMIN Empty password Press confirm to entry Press Cancel to close Anviz Biometric management software interface is divided to 3 parts 1 W...

Страница 57: ... all the system parameters such as attendance access control system parameters etc User User information to add modify upload download and so on Device Communication with device uploads and downloads from device Record Screening and searching records according to the attendance record Attendance Searching attendance records and generate report Data Import and export of data backup database operati...

Страница 58: ...y operate 6 2 System settings System settings include database setting base parameter attendance parameter dept setting status setting leave class work code shift setting access setting user setting modify password lock manager ect 6 2 1 Database Setting Anviz Biometric management software with default Access database SQL Server data supported Can be optional changed by the admin Access Database D...

Страница 59: ...t as Att2012 Press Apply Anviz Biometric management software will generate related database in MS SQL Server database 6 2 2 Base Parameter Base Parameter include 4 parts Employee field content editing Custom field setting Communication parameters and Downloading record User Field content editing Add in Position Education Specialty Language and Marital Status Field Value Entering the content Exampl...

Страница 60: ...om field setting Convenient admin to add in fields with more user information The field can be effected in User Add New Field Add in new field name Press Add field to add the field into the page User Add For example entering the field Marital status into the list Then it will be shown in the User Add Communication parameters Set up communication between ANVIZ biometric management software and devi...

Страница 61: ...ication delay time Setting software hardware delay time when communicate with devices by RS485 Once connection failed in setting delay time system will notice the failure or not of connection Setting range 200 500 Millisecond default 300 Millisecond IP Port The port IP for software hardware data transmission when communicate with network and hard device Remark The port IP must be uniformed on soft...

Страница 62: ...to a text file the timing of the text and attendance software save to the designated storage path and you can select the software provided under content customers can compile the required attendance record text file based data format required third party software Press Apply The setting will be kept and applied Automatically backup the database when exiting the program Effected this function when ...

Страница 63: ... 1440 min default 720 min Not clock in count as late Forget work attendance attendance recognized by the system for the day how many minutes late as the punishment for forget to go to work Parameter Range 1 480 min default 60 min Not clock out as early No attendance record for being late to work forget work attendance identified by the system for the day and leave early attendance how many minutes...

Страница 64: ... updated into the system 6 2 4 Dept Setting Setup company name department and organization structure Add department Select a department need to add sub dept Hit add and input the department name at the blank and choose save Notice if you need do any operation for the new added department please firstly go to Admin setup to add the operation rights choose the department at operational Dept Modify D...

Страница 65: ...setup not suggest to modify Status description Customers can describe the required attendance status write in here This description can be synchronized to the device different models have different character bits wide limit Choose the above device and hit upload to the selected terminal to update the devices Notice Attendance must be completed in accordance with the state of the state number order...

Страница 66: ...Code Anviz global provide fingerprint devices which supports multiple types of settings An employee may work in a different identity attendance for easy to calculate attendance statistics with appropriate time and payroll Click page Leave class following shows Work code information Number Input number e g 9527 Name Input name e g financial IT etc Unit Day hour minutes Minimum Support minimum or 0 ...

Страница 67: ...ing time 08 00 12 00AM and 13 00 17 00PM then we have two time table if you need add a shift should have these two time table and refer to below two parts for details Here we just know something about relationship with shift and time table Time table name category of the shift e g Day work on duty time start working time e g 09 00 Off duty time off work time e g 17 00 Begin Clock In time effect re...

Страница 68: ... this time table in his shift and he is not clock in and applied for leave then will be treated as absence if not choose these two item then if this staff only clock out and no clock in will still be treated as normal Free time Match the clock zone in system only calculate time not mark early or late OT time Marked whether this item used as over work Modify timetable Choose name input new content ...

Страница 69: ...timetable Clear all timetable in this shift Modify shift Choose the shift and input new name press Modify to change Delete shift Choose the shift hit DEL and confirm to delete As Default Class Choose this item and the shift will add to new staff automatically Employee Scheduling Arrange the shift to according staff support one or multi staff and also support to temporally staff Through Employee No...

Страница 70: ...ttendance time will be the first record out deduct first record in and constantly If choose this just press save to finish arrange Normal Scheduling Suit the company with confirmed work time Choose Normal Scheduling and choose shift list at list then choose beginning and ending hit add and will list at the current shift schedule then hit save to finish Then the staff must follow this timetable and...

Страница 71: ...rom timetable name hit add the timetable will show at The current timetable then to realize the current record Temporary when a staff need to add a temporary then hit add temporary Hit yes then hit Add to open Add a temporary timetable ...

Страница 72: ...ess Cancel to delete Press Clear to clear all timetable chosen Del Temporary Delete Temporary list 6 2 10 User setting Allocate rights for administrator and users Function module for system authorized management Two parts in User management User group list could device multi groups realize multilevel management ...

Страница 73: ...nistrator could diversified into department management and unit management can only operate the staff in this terminal unit After create User group choose admin user in the group list and add at user list to create an account and choose in department list to choose department and finally choose terminal in unit list New account default password 888888 If a password is forgotten then could let an a...

Страница 74: ...Close the system safely 6 3 Attendance Management 6 3 1 Statistical Analysis Click Statistical Analysis in Attendance Management menu the following window pops up Click Yes button to continue the operation Click No button to discontinue the operation 6 3 2 Search Results On the basis of saving the result of Statistical Analysis or the above operation is invalid Click Search Results in Attendance M...

Страница 75: ...o button to discontinue the operation 6 3 3 Record Management Click Record Management the following window pops up Select the appropriate conditions are shown on the right 6 3 4 Scheduling Record Analysis Click Scheduling Record Analysis the following window pops up ...

Страница 76: ... shown on the right 6 3 5 Analysis of Away Leave Click Analysis of Away Leave the following window pops up Select the appropriate conditions are shown on the right 6 3 6 Attendance Statistics Click Attendance Statistics menu the following window pops up ...

Страница 77: ... shown on the right 6 3 7 Report Preview Click Report Preview menu the following window pops up Select the report you need accordingly 6 4 Data Management 6 4 1 Away On Business Leave Click Away On Business Leave in Data menu the following window pops up ...

Страница 78: ...ng 6 4 2 Append Record Click Append Record in Data menu the following window pops up 6 4 3 Group Late Early Click Group Late Early in Data menu the following window pops up Select the appropriate condition and click OK 6 4 4 Export Record Click Export Record in Data menu the following window pops up ...

Страница 79: ...rd Click Import Record in Data Management menu the following window pops up Select the relative import attendance record file according to the prompts click Open button to start importing Note Attendance record file format must be original record txt Number Tab key Attendance Time time format yyyy MM dd HH mm ss Tab key Device ...

Страница 80: ...ops up Select Export EXCEL file export path After a successful export click Close to complete the export 6 4 7 Import Employee To import employee information to the system according to EXCEL prescribed format The import employee information EXCEL format is in the software installation directory folder ACMode Click Import in Data menu the following window pops up ...

Страница 81: ...mport click Close to complete the export 6 4 8 Backup Database For ensuring the safety of data and recoverability we advise to back up the database regularly Click Backup Database in Data menu then select the relative route to back up the database click Save 6 4 9 Restore Database Click Restore Database in Data menu the following window pops up ...

Страница 82: ...s up Click Confirm to restart the software 6 4 10 Clear Obsolete Date Click Clear Obsolete Date in Data menu the following window pops up Select the deadline of relative Obsolete Date click Clear to complete the operation 6 4 11 Operation Log Click Operation Log in Data menu the following window pops up ...

Страница 83: ...e displayed in the list below Note Change Log Records show all the modified attendance record if wrongly modify the record in the process of operating the system you can select the record and then click Restore button to correct the record Click Close button to exit this window 6 5 Help Help including Upgrades Feedback FAQ About Help as below 6 6 Software Upgrades Anviz management software support...

Страница 84: ... automatic software upgrade will not overwrite database use ease of use 6 7 Feedback Anviz Technology Co Ltd always pay attention to the user s software experience integrating the Feedback button in the software enabling customers to submit quickly Submit the problems and BUG encountered in the process of using software timely our R D and technical team will give you the best service Click Feedbac...

Страница 85: ...will pops up The software version name company name and the official website and software copy rights will be displayed 6 9 Help Documentation Click the Help in the software the system will call System Help Manual it will be more convenient for the customers to familiar with the software operation and use ...

Страница 86: ...User Manual 85 Chapter7 FAQ Frequently asked questions and answers ...

Страница 87: ...erprint again Please refer to illustration of pressing finger 10 Fingerprint not enrolled yet Place enrolled finger 7 2 T A system can t be connected with PC Reason Solution 1 Communication method not set correctly Select the correct communication method 2 Cable not plugged firmly or cable hardware problem Plug the cable firmly or change another cable 3 Not able to connect COM wrong COM No Please ...

Страница 88: ...ut correct device ID 3 Malfunction network cable Check PING command and change a good cable 4 Network Settings incorrectly Both PC and device should be in the same network 5 IP addresses conflict Reconfigure IP address Notice If you have any other problems please kindly email us the log files in zip or rar The log files are in the folder Log in the installation directory of the software In order t...

Страница 89: ...User Manual 88 Chapter 8 Appendix The main theme of this chapter is the additional information of this T A including access control and cable connection ...

Страница 90: ...User Manual 89 8 Appendix 8 1 Communication And Power Interface 8 2 Access Wiring Diagram 1 POE Supply connecting E Lock 2 Connecting E Lock with Access Control Power ...

Страница 91: ...onnecting E Lock with Switching Power Use the following wiring is recommended to prevent damage to the access control when load is large 4 Connecting Wiegand Output to External Controller 5 Wiegand Card Reader Connection ...

Страница 92: ...User Manual 91 6 Connect P7 With SC011 of Anviz ...

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