ANTOP ANTENNA INC
Tel. 1-909-947-8883 Email: [email protected]
www.antopusa.com
Warranty Policy
Antop Antenna Inc., warranties its products for a period of one year from the
date of original purchase. The warranty is valid only with original proof of
purchase of the product. This warranty does not apply to any defects or
failures of product caused by neglect, misuse, negligence, accident, abuse,
mishandling, misapplication, alteration, modification, power outage, unautho
-
rized/unreasonable use, or any uncontrollable environmental damage.
Exchange Replacement Service Agreement
Standard 1 year limited Manufactory warranty on Replacements of a product
or exchange due to malfunction, failure or defected, part(s), missing
components
exchanges will be for the same item, model, Sku, within the 1 year
purchased date.
No upgrades or exchanges for a different Model/Sku please send us an
at [email protected] or contact our representatives for
troubleshooting
For an RMA number email [email protected] to receive a
replacement or
refund.
When shipping an item back, you should consider using
a traceable
shipping
service such at tracking number or purchasing shipping
insurance
especially for higher ticketed items.Exchanged products must be sent to: 2313 E
Philadelphia St. STE L Ontario CA 91761 and must contain an RMA number and
copy of proof of purchase.
For more information: 1(909) 947-8883 M – F from 9:00 AM to 5:30 PM (PST)
Return Refund Policy
Note: Standard 30-day money back and/or refunds to USA only. Returned merchandise
must have RMA number on box and one copy of proof of purchased inside package.
RMA number will be obtained in advance from Antop Antenna customer service
representative returns department. A stocking fee of 15% can be deducted from a
refund ask representative for further details.
Absolutely no refund after 30 days of purchase. For any return
or refund, customers should contact their place of purchase
to find out the retailer’s return policy.
