EN
29
TROUBLESHOOTING
The troubleshooting table is used to identify the causes of common problems and how they can be
rectified. Contact the retailer if the problem cannot be rectified with the help of the troubleshooting
table.
PROBLEM
POSSIBLE CAUSE
ACTION
The humidifier will not start.
The plug is not plugged in.
Plug in the plug.
No water in the reservoir.
Fill the reservoir.
The container/reservoir is not
fitted correctly.
Fit the container correctly.
The steam from the humidifier
smells bad.
The water is dirty, or the
humidifier has not been used
for a long time.
Clean the container and pan,
and/or fill with fresh water.
The humidifier does
not provide satisfactory
humidification.
The steam outlet is blocked.
Set to maximum amount of
steam.
The humidifier makes an
abnormal noise.
The humidifier is tiled or is
unstable.
Place the humidifier on a level,
stable surface.
The warning for lack of water is
on, even though there is water
in the container.
The water in the container runs
to the pan and does not reach
normal run mode.
Wait 1 minute before starting
the humidifier.
The warning for lack of water
stays on for a long time, even
though there is water in the
container, and the humidifier
does not start.
The humidifier has been tilted
so that a low level in the pan
has been registered and the
built-in safety function has
switched off the humidifier.
Place the humidifier on a level,
stable surface and make sure it
is not tilted.
Leakage of water after filling.
The foam plastic cover has not
been removed from the float.
Before using for the first time,
remove the foam plastic cover
from the float.
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