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NOTE: The blender has a built-in safety lock feature, this ensures that you can only switch ON the
appliance while the jug and the blade assembly are assembled on the motor base securely.
IMPORTANT: In the base of each blade’s collar, there is a silicone gasket seal that creates an airtight
fit with the jugs. After washing and before each use, always check to make sure the gasket is properly
in place.
WARNING! To prevent product overheating, dry ingredients must not be processed for more than
30 seconds at a time.
TROUBLESHOOTING
PROBLEMS
POSSIBLE REASONS & SOLUTIONS
Motor doesn’t start or attachment
doesn’t rotate.
For the jug, make sure that the tabs are seated in the slots and
turned clockwise.
Food is unevenly chopped.
You are chopping too much food at one time, or you are not
pulsing properly. Reduce the amount of food in the jug.
Food is too finely chopped or too
watery
The food has been over processed. Use short operating for best
results.
You cannot achieve snow from ice
cubes.
For best result use ice straight from the freezer. Try using short
operating instead of long one.
Make sure the jug is completely dry before adding ice.
Jug is leaking
Make sure that your blade assembly is properly assembled to
the jug. Leaking may occur if it is misaligned when twisted
onto the jug. Turn the blade assembly tightly clockwise.
Unit doesn’t turn on
Make sure the unit is plugged in.
Make sure the blade assembly is properly assembled to the jug
and that is not misaligned.
Unit doesn’t turn off
Unplug the power cord from the electrical power outlet and
call Kmart customer service for support.
Doesn’t mix well
Pulse ingredients for best results. Press down on the jug in
short intervals for even blending and chopping. For frozen
ingredients, pulse in short intervals of 2-5 seconds and repeat.
Blade assembly will not properly
align to the jug
Set the jug on a level surface. Place the blade assembly on top
of the jug and align the threads so that the blade sits flat on the
jug. Twist clockwise so that the blade aligns to the jug until
you have a tight seal.