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11
Troubleshooting
12 Month Warranty
Thank you for your purchase from Kmart.
Kmart Australia Ltd warrants your new product to be free from defects
in materials and workmanship for the period stated above, from the
date of purchase, provided that the product is used in accordance with
accompanying recommendations or instructions where provided. This
warranty is in addition to your rights under the Australian Consumer Law.
Kmart will provide you with your choice of a refund, repair or exchange
(where possible)for this product if it becomes defective within the
warranty period. Kmart will bear the reasonable expense of claiming the
warranty. This warranty will no longer apply where the defect is a result
of alteration, accident, misuse, abuse or neglect.
Please retain your receipt as proof of purchase and contact our Customer
Service Centre on 1800 124 125 (Australia) or 0800 945 995 (New Zealand)
or alternatively, via Customer Help at Kmart.com.au for any difficulties
with your product. Warranty claims and claims for expense incurred in
returning this product can be addressed to our Customer Service Centre
at 690 Springvale Rd, Mulgrave Vic 3170.
Our goods come with guarantees that cannot be excluded under the
Australian Consumer Law. You are entitled to a replacement or refund
for a major failure and compensation for any other reasonably foreseeable
loss or damage. You are also entitled to have the goods repaired or
replaced if the goods fail to be of acceptable quality and the failure does
not amount to a major failure.
For New Zealand customers, this warranty is in addition to statutory
rights observed under New Zealand legislation.
PROBLEM
POSSIBLE CAUSE
SOLUTION
Power Light is off/ No
mist from spout
• Unit is not plugged in
• No power at the mains
power outlet
• Low water level
• Timer function
• Plug unit in
• Press the POWER button
touch to turn the power on
• Check circuits and fuses or
try a different outlet
• Refill tank with water
• Timer function may have
been set and caused
the unit to turn off.
Peculiar Odor
• If new unit
• If unit is in use, the odour
may due to old water in
the tank.
• Open the water tank cap
and keep it in a shady and
cool place for 12 hours
• Empty the old water, clean
the tank and fill with clean
water
Excessive Noise
• Unit is not level
• Low water level
• Place unit on a flat, even
surface
• Check the water level.
Refill the tank if the water
is low
• Remove vent cover and
brush or vacuum clean the
vent filter
White Dust Accumulation
• Tank needs refilling
• Use distilled water
• Clean the water tank clean
the water tank by brush