Play music/movie in the paired/connected
device as usual and make sure the volume
level of it is in high level.
Sound distortion/rattle
Reduce the volume level by pressing the -
button on the top of the unit or remote control
Reduce the volume level of the paired/
connected device.
Bluetooth
reception failure
Put the external BT device close to the unit.
Have not paired
Pair the unit with the BT Device as the
procedures stated in this manual.
Input source incorrect
The unit is in power off mode
The paired/connected device
is
not in playback mode
The external device is
too far
from the unit
Remote Control
not functioning
Out of range
The battery in the remote
control is drained
Point the remote control to the
remote sensor
on the unit within
16 feet, +/-30 degress
.
Replace with new battery
.
No sound or
sound weak
Volume level in minimum position
SYMPTOM
POSSIBLE SOLUTION
No power
The adapter is not connected
Connect the adapter to the unit and
wall outlet
.
Press and hold the power/source button
on
the unit or press the button on remote
control to power on the unit
.
Raise the volume level by pressing the +
button on the unit or remote control.
Press the power/source button repeatedly
or
press the button on remote control to
switch to desired mode
.
1
6
POSSIBLE CAUSE
TROUBLESHOOTING
HDMI IN(ARC)
not working
Not insert to HDMI ARC channel
The ARC control is off
Please read which channel is the ARC
channel for your TV, and insert this HDMI
cable to HDMI ARC channel. it only works in
HDMI ARC channel.
Please go to the TV setup menu, turn on the
CEC control and turn on the ARC from the
setup menu.
Volume level too high