Warning
Under no circumstances should you try to repair the MX2 by yourself
,
as this will invalidate
the warranty. Do not open the MX2 as there is a risk of electric shock. If a fault occurs
,
first
check with points listed below before taking the MX2 for repair. If you are unable to remedy
problem by following hints
,
consult your dealer for help.
a
Chapter 8 Troubleshooting
Problem
Solution
No power
-
Check if the power adaptor is properly connected to the power and the
MX2 .
-
remote controller
Press the power on the
to turn on the power.
No picture
-
or AV cable.
Reconnect with HDMI cable
-
Check if the TV is switched on.
No sound or distorted sound
-
Adjust the volume
.
-
Check that the speakers are connected correctly.
No audio or digital output
-
Check the digital connections
.
-
Check if your amplifier is set correctly
.
The box does not respond
to the Remote Control
-
Aim the remote control directly at the sensor on the front of the
MX2.
-
Reduce the distance to the MX2
.
-
Replace the batteries in the remote control
.
Player does not respond to
some operating commands
during playback
-
Operations may not be permitted
.
Refer to the user manual.
-
Possibility of system halted, re-insert with power adaptor to restart.
No sound during movies
playback
-
The audio codec may not be supported by the MX2
.
You can change to the supported audio on playing menu.
-
Check the volume.
The contents of the USB flash
drive cannot be read
-
The USB flash drive format is not compatible with the
.
MX2
-
If one of the USB can not be read, please turn off the MX2 for 30
and restart the MX2.
seconds
Slow operation of the USB
flash drive
-
Big file size or high resolution USB flash drive takes longer time to
read and display on the TV screen.
-
Check the connection between the TV and the HDMI jack of
.
MX2
-
Check your TV system setup
.
-
Check the volume.
The TV screen is blank and
the player LED is blinking
-
Turn off your MX2
,
wait 30 seconds
,
turn it on again
.
-
If under HDMI status
,
check if HDMI connection is correct or
another HDMI cable
,
set the output resolution of this
change
No sound with HDMI
connection
MX2 into 720P.
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