4
customer will be liable for the cost of returning the product to us. We will then pay
to have the repaired/replaced item shipped back to the customer.
If you wish to return your item for a full refund, you have the right to do so within
the first 7 days. For our returns policy please go to
www.andrewjamesworldwide.com
Customers are responsible for any taxes applied to our products when they are
shipped outside of the EU. All of our prices are inclusive of VAT.
Once a product has been returned to us, we will aim to repair or replace it within 30
days of receipt.
The guarantee does not cover any defect arising from improper use, damage, build-
up of lime scale or repair attempts made by third-parties. Also, the guarantee does
not cover normal wear and tear of individual parts.
Electrical information
Please note:
It is extremely important that the wires or cores in the flex are connected to the
correct terminals in the plug. If the colour of the mains lead of the appliance does
not correspond with the coloured markings identifying the terminals in your plug
proceed as follows:
The
Live
(
Brown
) wire
connects to the right-
most live (L) terminal
nearest to the fuse.
The
Neutral
(
Blue
) wire
connects to the left-
most neutral (N)
terminal.
The
Earth
(
Green and
Yellow
) wire connects
to the central, top most
earthed (
E
) terminal.
