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MAN-13191

iKonXLO 0918 R1

For additional technical information about the iKon-XL series go to: 

andor.com/scientific-cameras

Please check 

MyAndor

 for the latest iKon-XL manuals: 

my.andor.com/login.aspx

Best Practice Guidelines

5

Contamination & Damage

When not in use, the sensor chamber should be covered and sealed. Due to the exposed nature of the sensor, extreme care 
should be taken with the camera, as damage can easily occur through mishandling or by contamination. If the sensor becomes 
contaminated, due to accident or misuse, please contact Andor immediately for advice on cleaning.

Vacuum Operations

Ensure that the vacuum environment to which the camera is fitted is free of water vapour and other contaminants. Care should 
also be taken to control pressure change, as sudden pressure changes can potentially cause damage to the sensor assembly.

Cooling Guidelines
Condensation: 

It is strongly advised that the camera should not be used in a condensing atmosphere. If used in a condensing 

atmosphere, the sensor MUST be protected and the use of a cold finger is strongly recommended.

Air cooling: 

Ensure 100 mm clearance around vents. For best cooling performance ensure the camera is operating within the 

environmental conditions stated in the Technical Specifications of the iKon-XL Hardware Guide.

Water cooling: 

The camera must be connected to the liquid cooling system before switching on. Ensure coolant is above the 

dew point of the ambient environment to prevent condensation from occurring (To achieve -70

o

C cooling coolant should be 

<16

o

C). Recommended coolant: water or water/glycol mix depending on the ambient environmental temperature. Remove all 

coolant after operation if the camera is to be stored.

Troubleshooting

Camera start-up tone does not sound on start-up

• 

The camera start-up tone (a long beep, followed by two short beeps) should be audible momentarily when the camera 

is powered up.

• 

If this does not occur, ensure that the camera is connected to the CCU-500.

Support Device not recognised when plugged into PC

• 

Check that the card and driver(s) have been installed correctly ( (Devices and printers) in Windows, Control Panel. The 
camera will show under the Devices list. (see also Section 4 for installation procedure).

Water cooled models: Temperature Trip Alarm sounds (continuous tone)

Should the buzzer sound ensure the following:

• 

Check that the cooling system is operating correctly.

• 

Always use coolant that is above the dew point of the ambient environment to prevent condensation from occurring.

Lights not showing on CCU-500

• 

A switch enables lights to be on for diagnostic purposes or switched off for low-light applications- check if this is activated.

?

Ensure your PC is powered off.  Ensure anti-static precautions using the 
anti-static strap provided. Keep all screws safe.

1.  Unplug all cables from the rear of the computer.
2.  Open the PC enclosure to gain access to the expansion slots.
3.  Locate a suitable PCIe slot for either 

fibre optic

 or 

USB 3.0

 cards:

If you are unsure which slot is correct, please consult the PC user manual. Note that

x1 slots may be shared with other devices resulting in reduced system performance. 

4.  Remove the filler bracket corresponding to the slot you intend to use.
5.  Remove the PCIe card carefully from its protective ESD packaging and insert 

the card connector fully into the expansion slot.

6.  Ensure the card’s mounting bracket is flush with any other mounting or filler 

brackets to either side of it, then secure the controller card in place.

7.  Fit the computer cover and any accessories that you were using previously.

Installing the Fibre Optic Adapter or USB 3.0 Card

4

Installing the Fibre Optic or USB 3.0 Card Drivers

1.  Install the supplied drivers to ensure that the latest supported drivers are used.
2.  Fibre optic adapter card drivers need to be installed before the PC is connected to the camera. These are not part 

of the Solis/SDK installation and need to be installed manually from the supplied software disc (

Refer to the iKon-

XL Hardware Guide Section 3.10 to 3.12 for further information - this is available from the 

Product Manuals CD

 or 

MyAndor

).

3.  Once the drivers are installed, the fibre optic adapter card should be detected automatically.

Unused filler brackets

Gently press the
card into the slot

PCIe
Slot

Secure the card to the PC

Fibre Optic or 

USB 3.0

Connection

Disable Power Management for the USB 3.0 Host Controller

It is recommended that power management should be disabled to ensure optimum camera response and performance.

Note you will need administrator access to perform these steps

1.  Navigate to ‘

USB 3.0 Host Controller

’ properties menu in 

Device Manager

 (Control Panel>Device Manager> 

Universal Serial Bus Controllers). 

2.  Select the 

Advanced

 tab.

3.  Check the 

Disable USB 3.0 power management functions 

checkbox.

1. Attach the camera control cable between the camera and the CCU-

500 camera controller. 

Use only the supplied cable

 - 

each CCU-500 is 

configured specifically for use with the supplied cable. Also ensure the 

power cable is fully inserted into the camera power socket.

2. Connect by either:

• 

Fibre optic 

- connect the cable between the camera and the PC’s fibre 

optic adapter port.

• 

USB 3.0

 - connect the cable between the camera’s USB 3.0 port and a 

USB 3.0 port on the PC.

3. Camera must be attached to a vacuum chamber and pumped down to 

<10

-4 

mBar before being turned on.

4. Switch the power supply on using the on/off switch at the rear of the 

camera controller (You should hear a long beep from the CCU-500). This 

is followed by a long beep, followed by two short beeps to indicate the 

camera has configured successfully. Now turn on the PC.
Note: If this is the first time the camera has been connected, please install 

the fibre optic or USB 3.0 card drivers.

5. Start your software.
6. Check the acquisition settings and adjust as required.
7. Start acquiring data.

Connecting your Camera and Switching it on

6

• 

Ensure that the iKon-XL is powered on and connected to the PC via the fibre optic cable or USB 3.0 before the 

PC is switched on.

• 

Ensure that all cables have adequate strain relief/support, especially the fibre optic connection.

• 

Remote power down is activated by applying 5 volt @ 10mA to remote BNC at front of the CCU-500.

Please refer to the iKon-XL Hardware Guide for mounting instructions
Ensure that the power to the camera and PC is switched OFF.

Camera 
Control 
Cable 
output

CCU-500 Front Panel

iKon-XL SO Rear Panel

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