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For service or repair, please call us at 1-800-262-4671 x782 or visit www.anchoraudio.com/technical-support-form.html
Our Technical Support team will help to troubleshoot. If unsuccessful and under warranty, they will issue you a Return Merchandise
Authorization (RMA) number. Once you ship your product back to Anchor Audio with the RMA number clearly noted on the box, we will
diagnose your unit and repair your unit then ship it back to you. All products must be shipped prepaid. C.O.D. shipments and shipments
without an RA number will be refused and returned at your expense.
IMPORTANT: Save the shipping box & packing materials. They were specially designed to ship your unit!
GETTING STARTED ............................................................................................................................................................................ 1
BASIC SYSTEM OPERATION .............................................................................................................................................................. 2
BRANCH BOX (B3-2000) - OPTIONAL ACCESSORY ..............................................................................................................................3
PROGRAM MIXER (PGM-2000) - OPTIONAL ACCESSORY ............................................................................................................... 4 - 5
WINGMAN (WM-500) - OPTIONAL ACCESSORY ...................................................................................................................................6
TROUBLESHOOTING ...........................................................................................................................................................................7
TECHNICAL SPECIFICATIONS ........................................................................................................................................................ 8 - 9
IMPORTANT SAFETY INSTRUCTIONS .................................................................................................................................................10
WARRANTY .....................................................................................................................................................................................11
RETURN AUTHORIZATION PROCEDURES............................................................................................................................................11
CONTENTS
GETTING STARTED
Please check your new unit carefully for any damage which may have occurred during shipment. Each Anchor Audio product is carefully
inspected at the factory and packed in specially designed boxes for safe transport.
Notify the freight carrier immediately of any damage to the shipping box or product. Repack the unit in the original box and wait for
inspection by the carrier’s claim agent. Notify your Anchor Audio authorized dealer of the pending freight claim.
NOTE: All damage claims must be made with freight carrier!
RETURNING SYSTEMS FOR SERVICE OR REPAIR
MESSAGE FROM ANCHOR AUDIO
Congratulations on purchasing an Anchor Audio intercom system! You have joined the thousands of satisfied Anchor Audio customers
including the various professional athletic teams, prestigious universities, school districts nationwide, first responders, and the branches of
the U.S. Military.
From developing our products on giant sticky notes to testing them in the parking lot and driving our neighbors crazy, our hearts - and
ears - are 110% committed to delivering reliable battery powered portable sound systems and portable PA systems for you. But we don’t
stop there. Anchor Audio is proudly manufactured in America and has plenty more solutions for you to choose from: speaker monitors,
conference systems, assistive listening, lecterns, and intercoms. We are your best friend in portable sound and are here for you when you
need us...or even when you don’t. We’re just a phone call away. With over 40 years of experience, our Engineering and Production to Sales
and Tech Support teams will provide you with the most reliable portable audio products and customer service.
Welcome to the Anchor Audio family! Feel free to contact us at any time. We’d love to hear from you.
Alex Jacobs
President
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