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– Vector Signal Generator – v1.00
March 2021
AnaPico Inc. - www.anapico.com – [email protected]
Maintenance and Warranty Information
Adjustments and Calibration
To maintain optimum measurement performance, the instrument should be calibrated every 24 months. It is
recommended that the instruments be returned to AnaPico or to an authorized calibration facility. For more
information please contact our Customer Service Department as indicated on www.anapico.com.
Repair
The signal generator contains no user-serviceable parts. Repair or calibration of the signal generator requires
specialised test equipment and must be performed by AnaPico or its authorized repair specialists.
Warranty Information
All AnaPico instruments are warranted against defects in material and workmanship for a period of
two years
from the date of shipment. AnaPico will, at its option, repair or replace products that prove to be
defective during the warranty period, provided they are returned to AnaPico and provided the preventative
maintenance procedures are followed. Repairs necessitated by misuse of the product are not covered by this
warranty. No other warranties are expressed or implied, including but not limited to implied warranties of
merchantability and fitness for a particular purpose. AnaPico is not liable for consequential damages.
Equipment Returns
For instruments requiring service, either in or out of warranty, contact your local distributor or AnaPico
Customer Service Department at the address given below for pricing and instructions before returning your
instrument.
When you call, be sure to have the following information available:
•
Model number.
•
Serial number.
•
Full description of the failure condition.
Note: Model and serial number can be found on the rear of the instrument, next to the power plug.
You will get a Return Merchandise Authorization (RMA) number from AnaPico, please put it on the outside of
the package.
Instruments that are eligible for in-warranty repair will be returned prepaid to the customer. For all other
situations the customer is responsible for all shipping charges. An evaluation fee may be charged for
processing units that are found to have no functional or performance defects.
For out of warranty instruments, AnaPico will provide an estimate for the cost of repair. Customer approval of
the charges will be required before repairs can be made. For units deemed to be beyond repair, or in
situations where the customer declines to authorize repair, an evaluation charge may be assessed by AnaPico.
