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USER MANUAL
11
User maintenance and Troubleshooting
11.1
User Maintenance – Air filter
Tip: For optimal performance, this air filter must be cleaned by the user regularly (once a year).
The Picturall Series Media Server is equipped with a removable air filter at the front of the media server.
11.1.1
Air filter cleaning - Picturall Twin, Quad and Pro
Tools:
Torx T20 screwdriver, duster or vacuum.
1.
Turn the media server off and unplug mains.
2.
Remove the four screws on the front panel.
3.
Using both hands, gently pull the front panel on a straight axis.
4.
Gently tilt it down until mechanical stop.
The front panel is in safe still position.
5.
Pull the air filter and take it out from the media server.
6.
Carefully clean the air filter with a duster or vacuum.
7.
When the air filter is clean, gently put it back in place.
8.
Gently tilt up the front panel until it is aligned.
9.
Gently push the front panel back in place on a straight axis.
10.
Set the screws back in place.
The air filter is cleaned and the media server is ready for use.
11.1.2
Air filter cleaning - Picturall Twin Compact and Quad Compact
Tools:
Torx T10 screwdriver, duster or vacuum.
1.
Turn the media server off and unplug mains.
2.
Remove the screws of the filter cover on top of the front panel.
3.
Remove the filter cover using the screwdriver to access the air filter.
4.
Gently pull the air filter upwards on a straight axis and take it out from the media server.
5.
Carefully clean the air filter with a duster or vacuum.
6.
When the air filter is clean, gently put it back in place.
7.
Set the filter cover back in place.
The air filter is cleaned and the media server is ready for use.
11.2
System Diagnostics
System diagnostics are used for technical support. It is a file exported from Picturall Commander to be sent
to technical support.
To export the system diagnostics file:
1.
Go to
File
>
Get system diagnostics
.
2.
Save the file on the computer.
