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Troubleshooting
15
AMXUSBLAN
Troubleshooting
Overview
If, after having installed the latest AMXUSBLAN driver and connecting the panel to the PC via USB,
you do not see the green USB icon in your Windows Taskbar, there will be no communication to the
panel. This is typically due to issues relating to the installation of the driver.
If after following the instructions in this guide, you cannot communicate with the target touch panel,
verify that the correct version of the AMXUSBLAN driver has been installed on your PC:
Verify The Version of the AMXUSBLAN Driver
On the PC that AMXUSBLAN was installed on:
1.
Go to
Start > Settings > Control Panel > System
to open the
System Properties
dialog.
2.
Open the
Hardware
tab and select
Device Manager
to open the
Device Manager
dialog.
3.
Click the plus-sign next to
Network Adapters
to expand the view. You should see an entry named
"
AMX USB LAN LINK #3"
in the list of
Network Adapters
.
4.
Double-click on
AMX USB LAN LINK #3
to open the
Properties
dialog for this driver.
5.
Open the
Driver
tab and check the
Driver Version
.
It should read:
2.2.1.5
.
If any other version is indicated (for example
1.0.0.0
), you’ll need to manually update the driver in order
to use AMXUSBLAN on this PC.
Manually Install the AMXUSBLAN Driver
To manually install the AMXUSBLAN driver:
1.
Click
Update Driver
to open the
Hardware Update Wizard
dialog.
If you are prompted to use Windows Update to search for this software, select
No
.
2.
Click
Next
to proceed to the next dialog in the Wizard.
3.
Select
Install From a List or Specific Location (Advanced)
, and click
Next
to proceed.
4.
Select the
Don’t search, I will choose the driver to install
option, and click
Next
to proceed.
5.
Click
Browse
to locate and select the directory containing AMXUSBLAN driver version 2.2.1.5.
By default, the driver is located within the following directory:
C:\ Program Files\AMX\USBLAN
6.
Select the USBLAN driver from the list of
Network Adapters
.
The correct file name is:
AMX-axblan-axfilt-10s-0002-02-01-05.inf
7.
Click
Next
to install the driver.
8.
Click
Finish
to exit the
Hardware Update Wizard
.
Содержание AMXUSBLAN
Страница 4: ......
Страница 6: ...ii AMXUSBLAN Table of Contents ...
Страница 8: ...AMXUSBLAN Driver 2 AMXUSBLAN ...
Страница 14: ...Installing the AMX USBLAN Software Driver 8 AMXUSBLAN ...
Страница 18: ...Connecting a Touch Panel via USB 12 AMXUSBLAN ...
Страница 22: ...Troubleshooting 16 AMXUSBLAN ...
Страница 23: ...Troubleshooting 17 AMXUSBLAN ...