AMX DOMESTIC CHANNEL PARTNER and END CUSTOMER LIMITED
WARRANTY, DISCLAIMER AND LICENSE
(Excerpt from CHANNEL PARTNER TERMS AND CONDITIONS Versions 11.17.2011 with updates for previous version
8.25.2010 [sections 6.1 (a), (b) and (f)])
Definitions
“End Customer” means an authorized end customer with direct in warranty privileges from AMX. Within this limited warranty,
disclaimer and license document, “End Customer” shall have the same meaning as “Channel Partner” with the noted exceptions
of Sections 6.5 through 6.9 which are not applicable or available to End Customer’s directly from AMX. Offerings described in
Sections 6.5 through 6.9 are available to End Customer only through their selected authorized AMX Channel Partner.
6. LIMITED WARRANTY; RETURN, REPAIR AND REPLACEMENT
6.1 AMX warrants the Products to be free of material defects in materials and workmanship under normal use for three (3)
years from the Shipping Date (or such other period as may be specified below), subject to the following limitations and
exceptions (“Limited Warranty”). For any Product, “Warranty Period” means the period during which the Limited Warranty
is in effect, as set forth herein.
(a) LCD and LED panels are warranted for three (3) years from the Shipping Date, except for the display and touch
overlay components, which are warranted for a period of one (1) year from the Shipping Date.
(b) Disk drive mechanisms, pan/tilt heads and external power supplies are warranted for a period of one (1) year from the
Shipping Date.
(c) AMX lighting Products are warranted to switch on and off any load that is properly connected to our lighting Products,
as long as the AMX lighting Products are under warranty. AMX also warrants the control of dimmable loads that are
properly connected to our lighting Products. The dimming performance or quality thereof is not warranted, due to the
random combinations of dimmers, lamps and ballasts or transformers.
(d) AMX software and firmware included in the Products is warranted for a period of ninety (90) days from the Shipping
Date.
(e) Batteries and incandescent lamps are not covered under the Limited Warranty.
(f) The Warranty Period for AMX AutoPatch EPICA, Enova DGX, Modula, Modula Series 4, Modula Cat Pro Series and
8Y-3000 Product models will continue for the original installation until five (5) years after the issuance of a PDN with
respect to termination of the applicable Product model. However, if the Product is moved from its original installation
to a different installation, the Warranty Period will automatically become three (3) years from the Shipping Date and, if
more than three (3) years have elapsed since the Shipping Date, the Warranty Period will automatically expire.
DLI-6293353v1
Note: Refer to www.amx.com to view/download the latest complete AMX Warranty and Return Policies.
