24
Helpline UK 0844 800 6503
(See chapter “Helpline“ for costs and hours of operation)
In the case of complaints, we reserve the right to repair or
replace defect parts or provide a replacement device.
Replacement parts or devices become our property. Rights
to compensation in the case of damage are excluded where
there is no evidence or intent or gross negligence by the
manufacturer.
If your equipment shows signs of defect during the period
of guarantee, please return to the sales outlet in which you
purchased the AMPLICOMMS equipment together with the
purchase receipt. All rights to claims under the terms of
guarantee in accordance with this agreement must be
asserted exclusively with regard to your sales outlet.
Two years after the purchase of our products, claims under
the terms of guarantee can no longer be asserted.
Helpline
If you need some help and you’re in the UK, please call us
on 0844 800 6503 (using an UK landline, at the time of
going to print: calls cost 6p for connection charge and then
5p a minute. Mobile costs may vary). Lines are open
Monday to Friday, 9am to 5pm, excluding public holidays.
If you’ve a claim on your 2-year guarantee, please contact
your supplier.
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