
9
Developer Options
If the phone does not display Developer options press “build number”
seven (7) times in the about phone tab in settings.
•
The developer option gives access to USB Debugging and
other developer options
About Device
•
Phone information status and firmware updates
USB mode
Connect the phone with the USB cable provided. Once connected, a
connection interface will appear. In the connection mode interface,
select one of the available options to transfer files to your computer.
Troubleshooting
Below is a list of common problems that may occur when using your
mobile phone. Try these easy troubleshooting steps to resolve any type
of issues you may encounter.
The phone does not power on
Press and hold the power key until the startup sequence
appears on the display.
Check the battery level and ensure there is sufficient charge.
The phone does not respond after several minutes
Remove and insert the battery – If the phone has an internal
battery, please press and hold the power button.
The phone powers off by itself
Check if the screen lock of the phone is enabled.
Check if the phone needs to be charged.
The battery won’t charge
Check if the battery is already fully charged.
Make sure that the battery is inserted correctly.
Ensure that the battery being used is a approved battery.
Double check if the charger connector is properly connected to