9
Double check if the charger connector is properly connected to
the phone.
Note:
Connect charger only after the battery has been inserted.
The standby time is too short
Please keep in mind that standby time relates directly to phone
usage (Internet, Text, Voice Calls, Maps, etc.).
Batteries typically have to be replaced after a year of use.
The phone cannot connect to the network (Voice or Data)
Verify if you have active service with your service provider.
Contact your local network service provider and verify if you
are within its network coverage area.
The phone displays a SIM Error
Make sure the SIM is properly inserted and in its intended slot.
Make sure that the SIM card is not damaged or scratched.
The PIN code was entered incorrectly three times
The SIM card will lock and you will need to enter the PUK code
(PIN Unlock Code). Please contact your local service
provider to obtain the PUK.
I cannot make calls
Make sure that the number you dialed is correct and the dial
key has been pressed.
Use the full national area code when dialing out of your area or
when abroad, use country-specific international access
codes.
I cannot receive calls
Make sure that your phone is connected to a network.
Check the phones Call Divert and Call barring settings (Check
with your service provider for these settings and codes)
The caller ID does not display on incoming calls
Contact your local network service provider and verify you have
the caller ID feature enabled on your account or verify if the
caller may have blocked his number from appearing.
