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AmericanElectric® supports its products in times of distress. We understand problems occur, and
solutions are required; that is why we offer an AmericanElectric®'s Premium Warranty for all of our
products. Even if you did not buy directly from AmericanElectric®, this warranty still applies, provided
you purchased the product from an authorized AmericanElectric® dealer.
AmericanElectric® offers a limited lifetime warranty on the frame, 10-year limited warranty on the
motor, 2-year limited warranty on the drivetrain, and 3-year prorated on the battery (0-12 months of
free repair or replacement. 13-24 months 50% off a replacement. 25-36 months 25% off a
replacement).
We also offer a 30-day manufacture's warranty on certain parts, such as pedals, cranks, bulbs, mirrors,
rear storage, alarm system, etc. This warranty is effective the day the product delivered, and it applies
to factory defects and defaults only. It does not apply to misuse or broken parts caused by the user or
by any other event(s).
Warranty is limited to water damage, cracked/bent motors, accidents, manipulated or open
parts/components rust, or any type of accidental damage caused by the rider/owner.
AmericanElectric® will pay for standard shipping service costs on the first warranty shipment only.
The customer must pay shipping costs for any additional warranty parts. An original purchase receipt
is required.
If any battery should become faulty within the specified warranty period, we will replace that battery
free of charge. Please return defective batteries to AmericanElectric®. We do not pay shipping fees for
incoming batteries; however, we will pay to ship the battery replacement battery to you.
AmericanElectric® does not offer this warranty on products purchased from the second seller, non-
authorized AmericanElectric® dealers, products purchased used, products purchased via outlet center,
etc. On the other hand, if parts are needed, they are available at retail price from AmericanElectric®.
1. SHIPPING DAMAGE: Should your item arrive with damage that is a direct result of the assigned
shipping carrier's mishandling. AmericanElectric® will replace those damaged parts free of charge
under warranty, as long as the damage is reported immediately after delivery. Damage reported after 3
business day, are considered not valid. In the event that the damage is determined to be extensive
(digital photos may be required), AmericanElectric® may arrange to pick up and replace the item free
of charge.
2. TIRES, TUBES, & KICK STANDS: The warranty does not apply to these items unless they are
damaged as a result of shipping.
3. DURING YOUR WARRANTY PERIOD: AmericanElectric® will replace any defective part free of
charge. Shipping fees may apply.
If you have questions about this warranty, please call 305-767-3289
A friendly and knowledgeable representative will respond as soon as possible
ENJOY THE RIDE
WARRANTY
