11
M965652 Rev. 1.9 (3/19)
TROUBLESHOOTING FLOW CHARTS
UNIT DOES NOT FUNCTION
1
1
2
2
YES
YES
YES
NO
NO
NO
YES
NO
OPEN EXTERNAL SUPPLY STOPS.
OPEN INTERNAL SUPPLY STOP.
(HEX KEY NEEDED)
CRITICALLY LOW BATTERY.
INSTALL NEW BATTERY.
DEAD BATTERY. INSTALL
NEW BATTERY. REPEAT.
NO
CHECK FOR DAMAGE TO SENSOR WIRE INSULATION.
REPLACE SENSOR.
ARE EXTERNAL SUPPLY
STOPS OPEN?
IS INTERNAL SUPPLY
STOP OPEN?
REPEATED DOUBLE FLASH
ON SENSOR?
RECONNECT BATTERY TO SENSOR.
DOES SENSOR FLASH FOR 5 SECONDS?
REPLACE SOLENOID
YES
YES
NO
CHECK FOR DAMAGE TO SENSOR WIRE INSULATION.
REPLACE SENSOR.
RECONNECT BATTERY TO SENSOR.
DOES SENSOR FLASH FOR 5 SECONDS?
NO
FULLY OPEN INTERNAL & EXTERNAL SUPPLY
STOPS BY TURNING COUNTER CLOCKWISE.
LOW FLOW COULD BE CAUSED BY DEBRIS
IN THE FILTER ASSEMBLY, FLOW REGULATOR
OR AERATOR/SPRAY. REMOVE, CLEAN AND
INSERT BACK TO ORIGINAL POSITION.
ARE INTERNAL & EXTERNAL SUPPLY
STOPS FULLY OPEN?
REPLACE SOLENOID
WATER IS CONTINUOUSLY RUNNING
LOW FLOW ISSUES
HOT LINE FOR HELP
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