AMERICAN-STANDARD ONE-YEAR LIMITED WARRANTY
If inspection of this American-Standard plumbing product, within one year after its initial installation, confirms that it is defective in materials or
workmanship, American-Standard will repair or, at its option, exchange the product for a similar model.
This warranty does not apply to local building code compliance. Since local building codes vary considerably, the purchaser of this product should
check with a local building or plumbing contractor to insure local code compliance before installation.
This warranty shall be void if the product has been moved from its initial place of installation; if it has been subjected to faulty maintenance, abuse,
misuse, accident or other damage; if it was not installed in accordance with American-Standard's instructions; or if it has been modified in a manner
inconsistent with the product as shipped by American-Standard.
American-Standard's option to repair or exchange the product under this warranty does not cover any labor or other costs of removal or installation, nor
shall American-Standard be responsible for any other incidental or consequential damages attributable to a product defect or to the repair or
exchange of a defective product, all of which are expressly excluded from this warranty. (Some states or provinces do not allow the exclusion or
limitation of implied warranties, so this exclusion may not apply to you.)
This warranty gives you specific legal rights. You may have other statutory rights that vary from state to state or from province to province, in which case
this warranty does not affect such statutory rights.
For service under this warranty, it is suggested that a claim be made through the contractor or dealer from or through whom the product was purchased, or
that a service request (including a description of the product model and of the defect) be sent to the following address:
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TROUBLESHOOTING GUIDE
NOTE: The presence of a small amount of water in the bottom of the tank is normal. The air inducer is designed to leak
for short periods during each flush cycle as a self-cleaning action. Drippage is drained into the bowl. If used on water
system containing excessive sand and/or debris, a periodic cleanup of inlet strainer is recommended. (See enclosed
instructions for strainer cleaning.)
! WARNING
When servicing or replacing components of the flushometer tank system, be sure that the
water supply is shut off and the toilet is flushed to relieve pressure in the flushometer tank.
For service of the Flushometer Tank System, see enclosed literature.
PROBLEM POSSIBLE CAUSE CORRECTIVE ACTION
Does not flush
a. Water supply valve closed.
a. Open valve and allow water to fill tank.
b. Flush actuator incorrectly set.
b. Follow instruction to adjust flush actuator.
c. Supply line blocked.
c. Shut off water supply, disconnect supply line, and inspect
all gaskets and washers. Reassemble.
d.
Trip lever linkage damaged.
d. Check trip lever, linkage, and spring rod assemblies
for damage.
Poor or sluggish
a. Supply valve partly closed.
a. Open supply valve fully. Be sure that proper supply tube
flush
size is used.
b.
Plugged inlet strainer.
b. Remove and clean strainer per enclosed instructions
c. Supply pressure too low.
c. Normal supply pressure must be at least 20 psi.
d. Partially clogged trapway and/or
d. Remove obstruction. Consult a plumber if necessary.
drain pipe and/or vent.
e. Malfunctioning pressure regulator.
e. Replace lower supply assembly.
Toilet leaks
a. Poor supply line connection.
a. Review Step 9 of installation procedure.
b. Poor bowl to tank/floor connection.
b. Review Step 4 through 7 of installation procedure.
Toilet does not
a. Supply pressure too low.
a. Normal supply pressure must be at least 20 psi.
shut off
b. Flush actuator incorrectly set.
b. Follow instructions to adjust flush actuator.
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In the United States:
American Standard Inc.,
P.O. Box 8305
Trenton, New Jersey 08650
Attention: Director of Consumer Affairs
For residents of the United States,
warranty information may also be
obtained by calling the following
toll free number: (800) 442-1902
In Canada:
American-Standard,
2480 Stanfield Road
Mississauga, Ontario
Canada L4Y 1S2
Toll Free: (800) 387-0369
In Mexico:
Customer Service Manager
Ideal Standard, S.A. de C.V.
Via Morelos #330
Col. Santa Clara
Ecatepec 55540 Edo. Mexico
www.AmericanStandard-US.com
www.AmericanStandard.ca
www.AmericanStandard.com.mx
