Frequently asked questions
Where to connect your device:
Each color and star shows a common place where the OBD - II port is located. It may vary depending on
the model of your car:
Activate your account and device
AMERICALOC ST4500
Go to
www.americaloc.com
, select
United States and click the
Activate Now button.
https://us.americaloc.com/legal_info.html
Fill in the required information. The IMEI
code can be found below the bar code
that is printed on the back of your device.
Your account will now be ready to use.
Go to
www.americaloc.com
and
log in with the username and
password established in the
previous step.
Purchase one of our service plans by
clicking on the
Click to pay service
button.
A window will open to provide you with
payment instructions.
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Welcome to AMERICALOC
IMPORTANT:
please contact us at
knowledgeable customer service representatives are standing by to explain our services and to assist
you in getting the most from your GPS tracking service.
Plug the device into the OBD-II port of
your car. On the section “Where to connect
most common locations of the OBD port.
please contact us at
in order to assist you.
Your device should be active within 15
minutes of payment. This is the time the
SIM card takes to activate. Your device
already comes with a SIM card installed.
Please do not remove the SIM card.
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LED
Device Status
Blink Count
CEL
(blue)
GPS
(red)
Connected
Server Communication Error
LTE-M1 Communication Error
No network
SIM PIN Locked
Can not attach to Network
No SIM
Connected
GPS chip is searching GPS info
GPS Chipset Error or
GPS Antenna Error
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2. How does this technology work?
location to our servers. Your device needs both: mobile network and GPS signals to work.
3. Do I need to purchase or provide a SIM card?
No, we ship the device with the SIM card it needs to transmit data. That SIM card only works with this
device.
Dear Customer. This section contains very important information. Please do not skip it.
1. How long does it take to activate my device after processing a payment?
If you plan to use the unit outside of the U.S. please contact
Americaloc support
Appearance and LED behavior
