K60 and KT60 OWNER'S MANUAL
4209-37 04/27/17
Page 6
Technical support: 1-951-1120 1-800-363-0251 [email protected]
SECTION 6: TROUBLE SHOOTING GUIDE
The troubleshooting guide is meant as a general aid only. There are no user serviceable parts in the generator. All repairs should be performed by a qualifi ed service
person. For additional assistance or the factory authorized service person nearest you call: AMEREC's Service Department at 1-800-363-0251.
SYMPTOMS
PROBABLE CAUSES
ACTION TO BE TAKEN
Control won't turn ON
(Display is Off)
Improper or no power supplied
or
Control improperly connected
or
Control cable faulty
or
Control is faulty
1. a. Make sure circuit breaker for generator is on
b. Use a voltmeter to check the voltage across the two fuses on
the Printed Circuit Assembly (PCA) in the generator.
c. Check fuses; if a fuse is blown, replace. If the fuse blows again,
contact Support.
2. Check that controls are installed per installation instructions.
3. Replace control cable. Contact support.
4. Replace control. Contact support.
Control OFF
(Unit still makes steam)
Generator faulty
Turn off the circuit breaker then contact Support.
Water runs out of steamhead
Generator Faulty
1. Turn off the breaker
2. Turn off the water supply
3. Contact Support.
Steam room too hot or cold
Temperature setting needs changing
1. See section 3: Setting Time and Temp
2. Contact Support
Control ON, Displays >>>°
Steambath temperature
over 132°F (55°C)
or
Sensor faulty
1. If the bath is too hot, turn off the circuit breaker and contact Support
2. Treat as E002
Control won't turn OFF
(Display is ON)
Control faulty
Replace the control. Contact Support
Control ON (Display ON)
(Time & Temp display properly)
Unit Won't steam
Unit has not fi lled completely
or
Generator is faulty
1. Wait at least 10 minutes after turning on the control
2. Contact Support
Unable to adjust TIME or TEMP
Control faulty
or
Generator faulty
1. Replace control. Contact Support
2. Replace generator's PCA. Contact Support
Sudden increases in rate water
sputters out of steam head
Contaminants in the water
supply causing foaming
Flush tank at least 3 time - refer to Section 5: Maintenance
Control displays E001
Steam room temperature error code
Open sensor or sensor cable. Contact Support
Control displays E002
Steam room temperature error code
Shorted sensor or sensor cable. Contact Support
Control displays E055
Steam room temperature error code
Room too hot. Contact Support
Control displays E007
Warm Start temperature error code
Open temperature sensor (Warm Start option). Contact Support
Control displays E008
Warm Start temperature error code
Shorted temperature sensor (Warm Start option). Contact Support
Control displays E044
Warm Start temperature error code
Possible burnt/failed heating element (Warm Start option). Contact Support
17683 128th Place NE, Bldg C
Woodinville, WA 98071 USA
Phone 1-425-951-1120
1-800-363-0251
email [email protected]
