Amcrest IP8M-2496E, Руководство пользователя

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14. Downloaded files cannot be played back.
Below are a few possible reasons why this may be occurring
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The media player software on the PC may not be able to read the file format.
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The PC may not have DirectX 8.1 or higher.
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The PC may not have Windows XP or higher.
15. I’ve locked myself out of my camera/I’ve forgotten my password.
As a security precaution, the Amcrest camera will lock out any user who tries to log in with the wrong
password after a handful of consecutive attempts.
If you find that you accidentally locked yourself out, you can either wait 5 minutes to log back in, or
alternatively you can simply unplug the power, wait 30 seconds, then plug the camera back in.
As a last resort, you can also "hard reset" the camera by holding the reset LED button on the back until it
turns red/orange.
This will completely reset the camera to factory default settings.
16. When I login via HTTPS, a dialogue says the certificate has expired or is not valid yet.
Ensure the PC has the same time as the camera’s system time.
17. How do I change my video stream resolution?
On the Amcrest View app, the live stream is set by default to Standard Resolution (not HD) to enable quick
connection. To enable HD, tap the resolution icon [HD] then tap the HD icon on the right.
On Desktop Access, the default resolution is set to HD. To change the live stream resolution on the desktop
interface, click the Main Stream (higher quality) or Sub Stream (lower quality) buttons near the top right
hand side.
On Amcrest Cloud, find your camera in the camera list, click the pencil icon on the far right of that row,
then select a resolution from the Quality dropdown box, then click Apply.