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6. Troubleshooting
This chapter gives solutions to some printer questions you may have.
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The lights on the control panel do not come on.
Make sure that the power supply cables are correctly plugged into the printer, the power unit,
and to the power outlet.
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Printing questions
The ERROR light is on, and heard beeper sound but nothing is printed.
First, turn off the printer and check if cutter was seized.
If there is no cutter seized and the print head is not overheated, turn off the printer and turn it
back on after about 10 seconds.
Seconds, reset beside button on printer.
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The ERROR light is blinking
First, make sure that the printer cover is properly closed. Press the printer cover audibly clicks
into place.
If the ERROR light is still flashing, contact a qualified service person.
The paper roll is not installed or is at or near the end. Install a new paper roll.
7. The Self test
The self test lets you know if your printer is operating properly. It checks the control circuits,
