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Troubleshooting Guide

41

AP-150 RGBW Par LED Luminaire

Installation & User’s Manual

TROUBLESHOOTING

Troubleshooting Guide

The chart below provides possible causes and remedies for various error messages and/or symptoms. If
this  chart  is  unable  to  address  your  issue,  please  contact  your  authorized  dealer  or Altman  customer
service at 1.914.476.7987 or [email protected] for assistance.

WARNING!  

Any service and maintenance (including troubleshooting), other than described herein should 

be performed by an Authorized Altman Lighting Dealer or Service Center.

Description

Symptom

Possible Cause/Remedy

No light output.

Fixture will not produce or 

output light and connected to 

power. Display is active.

Manual Mode....menu is set at 0% intensity...
DMX Mode....console is set at 0% intensity...
Set intensity level above 0% or adjust to a higher intensity.

Low light output.

Fixture produces low light 

output and connected to 

power. 

Check unit for calibration on or off at menu...
Operating temperature is at upper range of temperature range.
If the power limit settings are set 

No power at luminaire.

Luminaire does not power up

Circuit not energized...verify circuit breaker is turned on.
Not plugged in...ensure A/C cable is connected to power source.
Power cable wired incorrectly...verify power cable and connector are wired 
correctly. 
See 

"Connecting Power" on page 7

 for more information.

DMX Data Control.

Fixture will not respond to 

DMX commands.

Not detecting DMX data...

Unit is not set to proper DMX address - check settings. See 

"Setting DMX 

Address from the Home Screen" on page 11

 for more information.

Unit is not set to DMX mode. See 

"DMX Menu" on page 12

 for more information.

Disconnect and reconnect DMX input cable.
Check all DMX connections (at control source and luminaire).
DMX data cable not wired correctly or has a broken conductor... check DMX data 
cable for proper wiring.
See 

"Connecting to the DMX512 Network" on page 22

 for more information.

Fixtures not matching color.

Fixture are given the same 
DMX command, but colors 

do not match.

Turn on color calibration. Note, units will not match if some are set to calibration 
on and some to calibration off. See 

"Calibration (Color Calibration)" on page 21

 

for more information.

Fixtures are dimming at 

different rates.

Fixture are given the same 

DMX command, but dimming 

rates are different.

Make sure all units are set o the same dimming curve. See 

"Dimming Curves" on 

page 13

 for more information.

Содержание AP-150

Страница 1: ...AP 150 RGBW Par LED Luminaire Installation User s Manual ...

Страница 2: ...m or contact your nearest Altman Lighting Regional Manager El contenido de este manual es solamente para información y está sujeto a cambios sin previo aviso Altman Lighting con no asume responsabilidad por errores o omisiones que puedan aparecer Cualquier comentario sugerencia o corrección con respecto a este manual favor de dirijirlo a la oficina de Altman Lighting más cercana Der Inhalt dieses ...

Страница 3: ...rcuit disconnect prior to beginning electrical work of any kind A qualified electrician must perform this installation WARNING Insulation between low voltage supply and control conductors is provided by basic insulation WARNING Refer to National Electrical Code and local codes for cable specifications Failure to use proper cable can result in damage to equipment or danger to personnel WARNING This...

Страница 4: ...or a period of THREE 3 years Altman warrants for NINETY 90 days any spare part it manufactures On spare parts or products Altman does not manufacture including but not limited to lamps sockets lenses roundels electronics ignitors ballasts etc Altman will grant the same warranty given Altman by its vendors Altman assumes no responsibility for damage or faulty performance caused by misuse improper i...

Страница 5: ...naire Features 6 Installation and Set Up Overview 7 Power Connection Warnings 7 Connecting Power 7 Daisy Chaining Units 8 Menu System Menu Overview 9 Menu System Features 9 Status LED Indicators 9 LCD Display 10 Setting DMX Address from the Home Screen 11 Main Menu 12 DMX Menu 12 STATUS Menu 14 MANUAL Menu 15 ZOOM CONTROL Menu 17 Fan Control 18 GENERAL SETTINGS Menu 19 Security 19 General Menu Opt...

Страница 6: ...Console 35 Fan Control Channel 36 RDM Control and Tables RDM Parameter IDs 37 RDM Feature TECH Identify 37 Cleaning and Care Special Cleaning and Care Instructions 40 Front Lens Cleaning 40 Service and Maintenance 40 Troubleshooting Troubleshooting Guide 41 Technical Specifications AP 150 RGBW Par LED Luminaire Specifications 42 AP 150 RGBW Par LED Luminaire Dimensions 43 ...

Страница 7: ...red purchased separately AP 150 RGBW B PCBE AP 150 RGBW Par Luminaire with Power Input Cable PCL BARE 12 5 PowerCON blue to bare end 5 foot 20A power input cable Black This luminaire does not include c clamp or safety cable These items must be ordered purchased separately Part Number Description PCL BARE 12 5 PowerCON blue to bare end 5 foot 20A power input cable PCL 2P G 12 5 PowerCON blue to Sta...

Страница 8: ...e basic components and features of the fixtures The next chapters will provide detailed information on connections mounting and menu operation For technical specifications refer to Technical Specifications on page 42 Split Yoke Assembly Yoke Locking Accessory Front Lens Assembly Knob Holder Clip Rear of unit Menu System Power In Out DMX In Out Safety Cable Attachment Point for pipe or floor mounti...

Страница 9: ...Doit être alimenté par un circuit de dérivation protégé par un maximum de 20 ampères circuit protecteur Ne surchargez pas les circuits WARNING When using the daisy chain connection method only connect your AP 150 RGBW Par LED Luminaire to AC Output Connection of other AP 150 RGBW Par LED Luminaires DO NOT CONNECT OTHER TYPES OF LUMINAIRES OR DEVICES The maximum allowable of number of AP 150 RGBW P...

Страница 10: ... Rear Panel Daisy Chaining Units When daisy chaining units do not exceed the number of units as shown in Table 2 Also please make sure you have read and understood the warnings contained in this section of the manual Power Connection Warnings on page 7 Table 2 Daisy Chaining AP 150 RGBW Luminaires For available luminaire to luminaire interconnect power cable see Accessories on page 5 Voltage Maxim...

Страница 11: ... power status Green LED constant on indicates proper power to the luminaire Green LED flashing Indicates Power Limit is set to a value less than 100 See Power Limit on page 20 Or luminaire is power throttling due to current fan settings Note when the fan is locked on at a specific level the luminaire will lower its output to compensate for the locked fan setting LED Off Unit is not powered or conn...

Страница 12: ...ed in the software can be displayed as shown in Figure 5 when pressing the UP and DOWN arrow buttons simultaneously for 5 seconds Figure 5 Accessing QR Code This QR Code can be used to access the AP 150 RGBW Par LED Luminaire product web page using a smart phone the smart phone must have a QR Code reader application by others On the product web page you will find the latest available information t...

Страница 13: ...ttings and others offer status information All menu options are accessed by using the Menu buttons Figure 7 Menu Buttons Once all option settings are completed press the ESC button to exit the Menu system Pressing ESC multiple times will take you back to the Home Screen Once in the home screen press the ESC button a second time to exit that screen Setting DMX Address from the Home Screen Step 1 In...

Страница 14: ... buttons see Figure 7 on page 11 you can move the pointer on the screen to the desired setting and press the ENTER button to select that setting The following describes the settings in the DMX Menu screen as shown in Figure 10 Figure 10 DMX RDM Menu Options DMX Enable Disable DMX Enable DMX Enable allows for the unit to be controlled via DMX The Signal LED indicator will be a constant Green when a...

Страница 15: ...or DMX See Fan Control on page 18 When no DMX When luminaire losses its DMX signal users can select what the unit will do upon the loss of signal The options are Off turn the luminaire off no light output Last Hold hold the last look before signal was lost Note if DMX is lost and the luminaire is at zero intensity no output it will remain hold at zero intensity Power Up Preset turns on the Power u...

Страница 16: ...ollows a slow or soft bottom end response and follows a linear line at the top end Figure 13 Standard Dimming Curve Example STATUS Menu Using the Menu buttons see Figure 7 on page 11 you can move the pointer on the screen to the desired setting and press the ENTER button to select that setting The following describes the settings in the STATUS Menu screen as shown in Figure 14 Figure 14 Status Men...

Страница 17: ...andalone operation without a control console This menu option can also be used during a focus call to enable the output of the luminaire to set the beam spread via the zoom control Note Standalone operation will only operate and control a single luminaire itself Using the Menu buttons see Figure 7 on page 11 you can move the pointer on the screen to the desired setting and press the ENTER button t...

Страница 18: ... of the luminaire please select Color Frame 0 to shut off all output Color Filter Color Filter allows users to recall any of the forty three 43 factory recorded colors or white set points These color filters reside in the DMX maps as a dedicated channel along with presets see See DMX Maps on page 24 for more information Color Filters are factory set and cannot be edited To view the DMX channel out...

Страница 19: ...Pulse Med Rand 5hz Pulse Fast Rand 30hz Pulse Range 0 4 30hz Pulse Slow Rand 0 4hz Pulse Med Rand 5hz Pulse Fast Rand 30hz Pulse Range 0 4 30hz Note For more on strobe control and operation see DMX Maps on page 24 ZOOM CONTROL Menu Zoom Control allows the user to control the luminaire s zoom mechanism from the luminaire Users can set the lens to one of five settings using the LEFT or RIGHT arrow b...

Страница 20: ...from 0 to 255 This value will change as the zoom settings are changed Zoom Value gives the ability for fine zoom adjustment settings between each Zoom Tab Either the Zoom Tab or the Zoom Value may be used to change the zoom settings manually Fan Control Using the Menu buttons see Figure 7 on page 11 you can move the pointer on the screen to the desired setting and press the ENTER button to select ...

Страница 21: ...nd under this menu Security Using the Menu buttons see Figure 7 on page 11 you can move the pointer on the screen to the desired setting and press the ENTER button to select that setting The following describes the settings in the Security Menu screen as shown in Figure 21 Figure 21 Security Screen Change PassPIN Change PassPIN allows for the default password number PassPIN to be changed to a user...

Страница 22: ...lue For example if the power setting is set to 50 only 50 of the output of each color will be available See Table 4 for details Table 4 Power Limit Setting Current Draw Power up Sets the luminaire s state when the unit is initially powered Setting options are Color Filter go to a color filter as selected and set by the user Preset go to a preset as selected and set by the user Last Set go to last ...

Страница 23: ... when the backlight turns off The setting options are ON do not turn off LCD backlight 5 S turn off LCD backlight five seconds after the last button press 10 S turn off LCD backlight ten seconds after the last button press 30 S turn off LCD backlight thirty seconds after the last button press 1 M turn off LCD backlight one minute after the last button press Factory Default To enter into the Factor...

Страница 24: ...aire or DMX512 device to be controlled IMPORTANT At the end of each DMX Daisy chain it is highly recommended that a DMX TERMINATOR Altman Lighting part number DMX 5 TERM is installed on the last luminaire or device in the chain For more information on installing DMX512 control systems the following publication is available for purchase from the United States Institute for Theatre Technology USITT ...

Страница 25: ...MX map see RGBW 8 Bit Direct Mode Map on page 27 HSIC Mode 10 Channels HSIC mode allows for the high resolution control of hue with a single channel control of intensity saturation and CCT HSIC mode will produce color fades around a color space with a variable CCT channel in the center to adjust the color temperature of the luminaire In this mode we define hue as color and saturation as the amount...

Страница 26: ...ire In order to regain control of these channels set the Presets Color Filters channel to 0 DMX Maps RGBW 16 Bit Direct Mode Map Table 6 shows the DMX mapping for RGBW 16 Bit Direct Mode Table 6 RGBW 16 Bit Direct Mode Map 15 Channels DMX Channel Channel Description DMX Range Description 1 Intensity High Byte 0 65535 Control of Intensity Channel 2 Intensity Low Byte 3 Red High Byte 0 65535 Control...

Страница 27: ...01 103 CF_13_Special Rose Pink DMX 104 106 CF_14_Follies Pink DMX 107 109 CF_15_Fuchsia Pink DMX 110 112 CF_16_Surprise Pink DMX 113 115 CF_17_Congo Blue DMX 116 118 CF_18_Deep Blue DMX 119 121 CF_19_Just Blue DMX 122 124 CF_20_Medium Blue DMX 125 127 CF_21_Double CT Blue DMX 128 130 CF_22_Slate Blue DMX 131 133 CF_23_Regal Blue DMX 134 136 CF_24_Full CT Blue DMX 137 139 CF_25_Half CT Blue DMX 140...

Страница 28: ...nnel Notes 0 255 Default Setting on Console DMX 0 Display On Off DMX 3 5 Reserved for Future Use DMX 6 8 Fan Control by DMX DMX 9 11 Fan Speed 0 DMX 12 14 Fan Speed 20 DMX 15 17 Fan Speed 40 DMX 18 20 Fan Speed 60 DMX 21 23 Fan Speed 80 DMX 24 26 Fan Speed 100 DMX 27 29 Sets fan speed to local control Zoom Control by DMX DMX 30 32 Zoom VNSP DMX 33 35 Zoom NSP DMX 36 38 Zoom MFL DMX 39 41 Zoom WFL ...

Страница 29: ...ode Map 10 Channels DMX Channel Channel Description DMX Range Description 1 Intensity 0 255 Control of Intensity Channel 2 Red 0 255 Control of Red LEDs 3 Green 0 255 Control of Green LEDs 4 Blue 0 255 Control of Blue LEDs 5 White 0 255 Control of White LEDs 6 Zoom 0 255 Zoom channel settings Narrow Zoom DMX 0 Medium Zoom DMX 127 Wide Zoom DMX 255 Zoom stop settings VNSP Very Narrow Spot 12 DMX 0 ...

Страница 30: ...143 145 CF_27_Lighter Blue DMX 146 148 CF_28_Light Blue DMX 149 151 CF_29_Medium Blue Green DMX 152 154 CF_30_Dark Green DMX 155 157 CF_31_Primary Green DMX 158 160 CF_32_Moss Green DMX 161 163 CF_33_Fem Green DMX 164 166 CF_34_JAS Green DMX 167 169 CF_35_Lime Green DMX 170 172 CF_36_Spring Yellow DMX 173 175 CF_37_Deep Amber DMX 176 178 CF_38_Chrome Orange DMX 179 181 CF_39_Orange DMX 182 184 CF_...

Страница 31: ...le DMX 0 Display On Off DMX 3 5 Reserved for Future Use DMX 6 8 Fan Control by DMX DMX 9 11 Fan Speed 0 DMX 12 14 Fan Speed 20 DMX 15 17 Fan Speed 40 DMX 18 20 Fan Speed 60 DMX 21 23 Fan Speed 80 DMX 24 26 Fan Speed 100 DMX 27 29 Sets fan speed to local control Zoom Control by DMX DMX 30 32 Zoom VNSP DMX 33 35 Zoom NSP DMX 36 38 Zoom MFL DMX 39 41 Zoom WFL DMX 42 44 Zoom XWFL DMX 45 47 Sets zoom t...

Страница 32: ...om channel settings Narrow Zoom DMX 0 Medium Zoom DMX 127 Wide Zoom DMX 255 Zoom stop settings VNSP Very Narrow Spot 12 DMX 0 NSP Narrow Spot 26 DMX 63 MFL Medium Flood 38 DMX 127 WFL Wide Flood 50 DMX 191 XWFL Extra Wide Flood 65 DMX 255 7 Presets Color Filters 0 255 Control of Presets and Color Filters Channel OFF disabled DMX 0 4 Preset_1 DMX 5 7 Preset_2 DMX 8 10 Preset_3 DMX 11 13 Preset_4 DM...

Страница 33: ... CF_31_Primary Green DMX 158 160 CF_32_Moss Green DMX 161 163 CF_33_Fem Green DMX 164 166 CF_34_JAS Green DMX 167 169 CF_35_Lime Green DMX 170 172 CF_36_Spring Yellow DMX 173 175 CF_37_Deep Amber DMX 176 178 CF_38_Chrome Orange DMX 179 181 CF_39_Orange DMX 182 184 CF_40_Gold Amber DMX 185 187 CF_41_Millennium Gold DMX 188 190 CF_42_Deep Golden Amber DMX 191 193 CF_43_Flame Red DMX 194 196 Reserved...

Страница 34: ...etting on Console DMX 0 Display On Off DMX 3 5 Reserved for Future Use DMX 6 8 Fan Control by DMX DMX 9 11 Fan Speed 0 DMX 12 14 Fan Speed 20 DMX 15 17 Fan Speed 40 DMX 18 20 Fan Speed 60 DMX 21 23 Fan Speed 80 DMX 24 26 Fan Speed 100 DMX 27 29 Sets fan speed to local control Zoom Control by DMX DMX 30 32 Zoom VNSP DMX 33 35 Zoom NSP DMX 36 38 Zoom MFL DMX 39 41 Zoom WFL DMX 42 44 Zoom XWFL DMX 45...

Страница 35: ...sets Color Filters 0 255 Control of Presets and Color Filters Channel OFF disabled DMX 0 4 Preset_1 DMX 5 7 Preset_2 DMX 8 10 Preset_3 DMX 11 13 Preset_4 DMX 14 16 Preset_5 DMX 17 19 Preset_6 DMX 20 22 Preset_7 DMX 23 25 Preset_8 DMX 26 28 Preset_9 DMX 29 31 Preset_10 DMX 32 34 Preset_11 DMX 35 37 Preset_12 DMX 38 40 Preset_13 DMX 41 43 Preset_14 DMX 44 46 Preset_15 DMX 47 49 Preset_16 DMX 50 52 P...

Страница 36: ... 30 Hz DMX 13 127 fastest Pulse Slow Random 0 4 Hz DMX 128 129 Pulse Med Random 5hz DMX 130 131 Pulse Fast Random 30hz DMX 132 133 Pulse Range 0 4 30 Hz DMX 134 191 Pulse Slow Rand 0 4 Hz DMX 192 193 Pulse Med Random 5 Hz DMX 194 195 Pulse Fast Random 30 Hz DMX 196 197 Pulse Range 0 4 30 Hz DMX 198 255 7 Control See Control Channel Notes 0 255 Default Setting on Console DMX 0 Display On Off DMX 3 ...

Страница 37: ...ck a color preset from the lighting controller and store it locally in the luminaire s memory There are twenty 20 user editable presets built into the fixture This feature becomes very powerful when using multiple AP 150 RGBW Par LED Luminaire s together or when looking for single channel play back of prerecorded colors IMPORTANT Color presets can be recorded edited and stored Color filters cannot...

Страница 38: ... Please note the AP 150 RGBW Par LED Luminaire will always protect itself no matter what the settings are we call this Progressive Output Management where the unit s logic follows a few rules 1 When the unit is set to automatic fan control the fan cooling will slowly increase and decrease based upon the unit s operating temperature 2 When the unit is set to any of the fixed fan speeds if the LED r...

Страница 39: ...DM functions Table 10 RDM Product Parameters IDs Model ID Manufacturer Model Product Category 0x2000 Altman Stage Lighting AP 150 RGBW 0x0509 Table 11 RDM UID UID MSB of ESTA 41H LSB of ESTA 31H MSB of D1H LSB of 00H MSB of Unique Seq LSB of Unique Seq Table 12 Supported RDM Parameter IDs Get Allowed Set Allowed RDM Parameters IDs Value Comments Implemented Category Network Management DISC_UNIQUE_...

Страница 40: ...F0 Yes Yes SLOT_INFO 0x0120 Required if device uses a DMX slot Yes Yes SLOT_DESCRIPTION 0x0121 Yes Yes DEFAULT_SLOT_VALUE 0x0122 Category Sensors 0x02XX Yes SENSOR_DEFINITION 0x0200 Yes Yes Yes SENSOR_VALUE 0x0201 Yes Yes RECORD_SENSORS 0x0202 Category Dimmer Settings 0x03XX Future Category Power Lamp Settings 0x04XX Yes Yes DEVICE_HOURS 0x0400 Yes Yes LAMP_HOURS 0x0401 Yes Yes LAMP_STRIKES 0x0402...

Страница 41: ... 30 Seconds 4 1 Minute Yes Yes 8AA1H U8 1 None None 0 2 0 Dimming Curve 0 Linear 1 Incandescent 2 Standard Yes Yes 8AA2H U8 1 None None 0 64 0 Power Up Preset 0 Last Set 1 20 Preset 1 20 21 64 Color Filter 1 43 Yes Yes 8AB0H U8 1 None None 0 43 0 Color Filter 21 64 Color Filter 1 43 Yes Yes 8AB1H U8 1 None None 0 20 0 PRESET 1 20 Preset 1 20 Yes Yes 8AB3H U8 1 None None 0 100 100 POWER LIMIT Sets ...

Страница 42: ...nti reflection coatings If the lens is still dirty after using isopropyl alcohol for instance if fingerprints or oil is just redistributed and not cleaned off the optic then a mild soap and water solution can be used to gently wash the lens Repeat the cleaning with isopropyl alcohol to eliminate streaks and soap residue WARNING Under no circumstances should ammonia based cleaners acetone or other ...

Страница 43: ...t power up Circuit not energized verify circuit breaker is turned on Not plugged in ensure A C cable is connected to power source Power cable wired incorrectly verify power cable and connector are wired correctly See Connecting Power on page 7 for more information DMX Data Control Fixture will not respond to DMX commands Not detecting DMX data Unit is not set to proper DMX address check settings S...

Страница 44: ...ts 240 VAC Fan and display off no light output from fixture Power Through Up to 9 Units at 120VAC Up to 14 units at 230 VAC Daisy chaining information is only for connecting AP 150 RGBW Par LED Luminaires only not other products or equipment LED Engine Cooling Active with progressive power output management Environment 0 to 40 degrees C 32 to 104 degrees F with humidity of 5 95 non condensing Weig...

Страница 45: ...tion User s Manual AP 150 RGBW Par LED Luminaire Dimensions 3 ea 0 51 in 13 mm 0 63 in 16 0 mm 13 50 in 342 9 mm 9 06 in 230 1 mm 5 13 in 130 3 mm 9 19 in 233 4 mm 5 38 in 136 7 mm 10 19 in 258 8 mm 9 06 in 243 8 mm 8 00 in 203 2 mm 7 63 in 193 8 mm 11 25 in 285 8 mm 5 13 in 130 3 mm ...

Страница 46: ...Altman Lighting 57 Alexander Street Yonkers New York 10701 1 914 476 7987 Main 1 914 966 9180 Fax www altmanlighting com 2018 Altman Stage Lighting Inc ...

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