MT317-101
User’s Guide
400-0660-001
10
8. Troubleshooting Guide
We have carefully tested and have found no problems in the supplied MT317
–101. However, we would like to offer suggestions for the
following:
Extender
Symptom
Resolution
LEDs Are OFF
•
Make sure the unit is plugged all the way into the MultiTasker slot.
•
Make sure the MultiTasker enclosure is connected to AC power and that the power switch on the
front of the unit is turned on.
Check Transmitter
The MT317
–101 requires a valid fiber optic signal with HDMI video in order to display video on the
HDMI output. The signal must terminate into a compatible Altinex receiver:
MT317-102, FR317-102.
•
Check the receiver; verify power is present.
•
Make sure the transmitter LEDs indicate power and status.
No Display
•
Check the source (transmitter side) and make sure there is a signal present.
•
Make sure the source connected to the transmitter has power and is turned on.
•
Run a short fiber cable between the transmitter and receiver. The cable in question may be too long
or of inferior quality. If the image appears, check the cable length and quality. Look for any damage
or creases in the cable.
Poor Output Image
•
The source resolution may not be compatible with the projector or other display device. Try other
resolutions from the source.
•
The source and display may not be compatible. Connect the source directly to the input of the
projector or other display device. If the image is poor the devices may be incompatible.
•
Run a different cable. The cable in question may be too long or of inferior quality.
System Failure
Please call the Altinex Customer Service Department at (714) 990-2300 to have the unit repaired.
