
V-MATRIX
400-0387-003
8
Cause 3:
The card has a problem.
Solution 1:
Look at the card and verify that there
is no damage. If there is no damage,
see Solution 2.
Solution 2:
Make sure the display is powered
and turned on. If there is still no
display, see Cause 4.
Cause 4:
There is an unknown problem.
Solution:
Bypass the V-Matrix and connect
the TP transmitter directly to the TP
receiver, and the receiver to the
display. If possible, use the same
cables as are being used with the
V-Matrix system. If the display
works properly, there may be a
problem with the V-Matrix or in the
setup. Please call ALTINEX at
(714) 990-2300.
8.2 POOR DISPLAY QUALITY
Cause 1:
Incompatible devices.
Solution:
Make sure the video source and the
display are compatible devices.
Check the manufacturer's
specifications if necessary. If the
devices are compatible, see
Cause 2.
Cause 2:
Cable connections are incorrect.
Solution:
Make sure that the cables are
properly connected and that the
continuity and wiring are good. If
there is still no display, please call
ALTINEX at (714) 990-2300.
ALTINEX POLICIES
9
9.1 LIMITED WARRANTY/RETURN POLICIES
Please see the ALTINEX website at
www.altinex.com
for details on warranty and
return policies.
9.2 CONTACT INFORMATION
ALTINEX, Inc.
592 Apollo Street
Brea, CA 92821 USA
TEL:
714 990-2300
TOLL FREE:
1-800-ALTINEX
WEB:
www.altinex.com
E-MAIL: