18
Product support
Help and assistance
If you require any technical guidance or find that your oven is not operating as intended, a simple solution can
often be found in the
Troubleshooting
section of these instructions or online at
www.altimo.co.uk
.
If you still require further assistance, call one of our experts on
0330 041 7490
.
To help us give you a fast and
efficient service, please have the following information ready:
Model Ref.
Serial number
Date of purchase
You can find these on the
rating plate - a small
information panel (usually
a sticker or metal plate) on
the rear of your appliance.
This will be shown on your
receipt.
Local call rates apply*
Lines open 9.00am – 5.00pm Monday to Friday.
*Calls to support enquiry lines may attract a charge and set up fee from residential lines depending on your call plan/tariff. Mobile and other
providers costs may vary, see www.bt.com/pricing for details.
For Security and training purposes, telephone calls to and from customer service centres maybe recorded and monitored. Calls from Republic
of Ireland will attract international call charges.
