Integrated Switching Power Supply
Altimium 16 www.altimium.com
7. Troubleshooting & Maintenance
Problems
Causes
Solutions
No output voltage
Power supply protect function
will start when over loaded.
Please reduce loads.
After selecting output voltage,
the output channel will switch off
automatically.
Switch
on
the
output
channel via front panel
button.
Fail or loose connection
Make sure the connection
is good.
AC1
or
AC2
indicator
doesn’t work or no
respond
to
any
operation
Fail connection of power cord.
Make sure the power cord
connection is good.
Cannot control the
device
by
control
device (e.g. a PC)
through RS232 port
Wrong RS232 communication
parameters
Type in correct RS232
communication
parameters.
Fail or loose connection
Make sure the connection
is good.
Broken RS232 port
Send
it
to
authorized
dealer for checking.
Cannot control the
device by front panel
buttons
while
can
control
it
through
RS232 port
The front panel buttons are
broken
Send
it
to
authorized
dealer for repairing.
Cannot control the
device
via
Web-based GUI
The IP address of control PC
and TCP/IP port are not on the
same network segment
Modify
control
PC’s
network segment to the
same with the TCP/IP port.
The port No. are wrong.
The correct port No. is
4001.
Fail or loose connection
Make sure the connection
is good.
