Altigen AltiConsole, Руководство пользователя

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24 AltiConsole Manual
Parked calls ring back to you after a timeout period if a user does not pick
up the call. The timeout period is set by your system administrator.
Remember to notify users of their parked calls periodically.
To pick up a parked call:
You cannot be currently connected to any other call when you pick up a
parked call.
1. Select the parked call from the Parked Calls list.
2. Click the Park button or press Alt+P on the keyboard.
Note: Double-click the parked call in the Parked Calls list to
immediately take the parked call.
Line Park
Line Park allows you to park a call at a Line Park group. Line Park groups
are configured in MaxAdministrator, where they are also assigned to
Groups. All Line Park groups, including available park lines and occupied
park lines where an extension has parked a call, are shown in the Line Park
panel. In the Line Park panel, each line displays the Group, Caller ID, Line
Park name, DNIS, Duration and Line Park group status.
The dots at the left have the following meanings:
• A solid green dot means an available Park Line.
• A solid red dot means the Park Line currently has a parked call.