3
No Power
LED lit.
No sound
from
speakers.
Sound is
distorted.
Power supply cord isn’t connected to
a wall outlet and/or the power supply
connector is not plugged into the
power supply jack on the back of the
XM3120 system.
Surge protector (if used) isn’t
powered on.
Wall outlet is not functioning.
The XM Radio home antenna is not
getting a signal.
Volume is set too low.
The XM receiver is not correctly seated
into the docking station.
The XM receiver is properly docked
and the XM3120 system’s green LED
is lit, but the XM receiver is in the
“mute” mode.
Volume level on XM3120 system is set
too high.
Plug the power supply into a wall outlet and plug the
power supply connector into the power supply jack.
If the power supply cord is plugged into a surge
protector, make sure the surge protector is switched on.
Plug another device into a wall outlet (same outlet) to
confirm the outlet is working.
Make sure the antenna points south outdoors or
through a window. Specific instructions and tips on
how to improve signal reception can be found in your
XM receiver user’s guide.
The VOLUME knob on the XM3120 receiver controls
the master volume. Turn the knob clockwise to increase
the volume.
Remove XM receiver and re-seat it in the docking
station.
Turn off the “mute” function on the XM device by
pressing the mute button on the receiver or your
remote control.
The VOLUME knob on the XM3120 receiver controls
the master volume. Turn the knob counter-clockwise to
decrease the volume.
Troubleshooting
Symptom
Possible Problem
Solution
