13
en
Symptom
Possible Problem
Solution
iPhone or iPod
didn’t charge
iPhone or iPod is not installed
properly.
Remove your iPhone or iPod from the dock and check for obstructions on the connectors
in the dock and on your iPhone or iPod. Then reseat it in the dock.
iPhone or iPod is locked up.
Please make sure your iPhone or iPod is working properly before docking into the unit.
Please refer to your iPhone or iPod manual for details.
AC adapter isn’t plugged into a
wall outlet, or the connector is not
plugged into the power supply jack
on the back of the speaker system.
Plug the AC adapter into a wall outlet and plug the connector into the supply jack on the
speaker system.
Sound is distorted
Source volume level is set too high.
Decrease the source volume.
Audio source is distorted.
If the iPhone or iPod original audio source (music file) is of poor quality, distortion and
noise are easily noticed with high-power speakers. Try a different audio source such as a
music CD.
Full-featured remote
doesn’t work
Battery is weak.
Replace current battery with a new battery.
Full-featured remote is not pointed
toward the speaker system.
Point the full-featured remote toward the Altec Lansing speaker system and move within
10 feet of the unit.
No sound from the
AUX device, such as
an MP3 player or CD
player connected to
the AUX jack
Volume on the device is set
too low.
Increase the volume on the device to approximately ¾ full volume.
Source selector is not set to AUX.
Set source selector to AUX.
Troubleshooting
