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  I wish this speaker came with a carrying case. 

o

  We do get this kind of request quite often and have passed it along 

to our Product Management Team.  You may want to continue to 
check our website @ 

www.AltecLansing.com

 to see if accessories 

such as carrying cases are available for purchase on-line. 

  When I play my music very loud, I get some distortion.  Did I get a bad 

product? 

o

  Likely, you did not get a bad product.  To achieve optimum sound 

from this product, do the following: 

ƒ

  Turn off any bass enhancement or set the E/Q on your 

iPod/MP3 player to “off.” 

ƒ

  Turn the volume on your iPod/MP3 player down to between 

85-95%. 

ƒ

  Enjoy the beautiful sound! 

  I’m hearing a “chirping” sound or the product sounds really bad.  Did I get 

a bad product? 

o

  Likely, what you are experiencing is the fact that the batteries in 

your speaker are running low.  The sound of this speaker – as with 
any battery operated device – is reliant on fully-charged batteries.  
When the charge gets too low, you will experience sound distortion 
or abnormalities.  Just put in fresh batteries, and you should be all 
set.  

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