8
Symptoms
Possible Problem
Solution
All indicators are off
AC cord is not connected to wall outlet
Check to see if the LED is illuminated on the rear of the subwoofer. If not,
connect AC power or try a different outlet.
Control speaker is not connected
Connect control speaker to subwoofer
to the subwoofer
Power is off
Press power button or use remote to turn on system
No Sound from any Speakers
Power is not on
Verify the AC line cord is plugged into the wall outlet
Verify power switch has been pressed (Display is on)
Volume setting is too low
Raise master volume control
S/PDIF cable is not connected to
Connect S/PDIF cable to DVD card and make sure all software drivers for computer are
DVD playback card
set to proper output.
Signal cable is disconnected from sound card Connect analog signal cable from sound card (not DVD card) to ADA890 analog input
Right (Control) speaker is disconnected
Connect right (Control) speaker
Computer not sending out signal
Press the Diagnostic button on the rear of the ADA890 subwoofer. The speakers should
sequentially play a tone. If so, the ADA890 is working properly and problem is cables
or computer settings
Mute turns off unexpectedly
Mute was re-pressed or a function
System will un-mute whenever the mute button pressed again, if a function button is
was selected
pressed, or if the volume control is rotated
Subwoofer emits very loud
Signal cable is not completely inserted
Make sure signal cable is inserted snugly into signal jack. Especially check the signal cable
humming/buzzing noise
into signal jack on subwoofer
at the computer end to make sure is completely plugged in
No sound from Subwoofer
Subwoofer volume is too low
Select Bass function and raise volume level
Press the Diagnostic button on the rear of the ADA890. This will sequentially play a tone
Sound source has very little low
from each speaker, including the subwoofer. It will also set the system to the factory
frequency content
default levels.
.WAV files often have little low frequency content. Try a music signal with more bass.
No sound from surround speakers Unit is not in a surround mode
Press the mode button to select a surround mode.
Select surround level function and raise volume.
Surround level is too low
Press and hold Treble and Bass buttons for 3 seconds to reset Treble, Bass, Center, and
Surround levels to default position.
Center and Surround buttons
Unit is not in a surround mode
Press the mode button to select a surround mode.
do not work
No sound from surround
Surround bases are not connected
Connect surround bases to rear of subwoofer.
speakers when detached
Unit is not in a surround mode
Press the mode button to select a surround mode.
Surround level is too low
Select surround level function and raise volume
Press and hold Treble and Bass buttons for 3 seconds to reset Treble, Bass, Center, and
Surround levels to default position.
No playback from digital input
Digital signal cable is not connected
Connect digital signal cable to S/PDIF output of DVD playback card
to soundcard.
Sound is distorted
Volume level too high
Decrease master volume level
Sound source is distorted
.WAV files are often of poor quality so distortion and noise are easily noticed with high
powered speakers. Try a different sound source like a music CD.
Not enough treble
Treble setting is too low
Select Treble function and increase level
Press and hold Treble and Bass buttons for 3 seconds to reset Treble, Bass, Center, and
Surround levels to default position
Too much treble
Treble setting is too high
Select Treble function and decrease level
Press and hold Treble and Bass buttons for 3 seconds to reset Treble, Bass, Center, and
Surround levels to default position
Too much bass or
Bass setting is too high
Select Bass function and decrease level
subwoofer distorted
Press and hold Treble and Bass buttons for 3 seconds to reset Treble, Bass, Center, and
Surround levels to default position
Remote Control does not work
Batteries are dead or not installed
Replace or install new batteries
Remote is not pointed at speakers
Point remote control at the right (control) speaker.
Remote signal path is blocked
Removed any object that is blocking the signal from the remote to the right (control)
speaker next to the LCD display
No sound when playing DVD
PCM Jack on dongle is connected
Switch out the PCM RCA jack on dongle and connect the AC3 jack
to the system
ADA890 Troubleshooting
